Stephanie Thornton
Stephanie Thornton at Heritage Toyota Owings Mills

Stephanie Thornton

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

Contact Me
5.0
140 Reviews
5.0

140 Reviews

Write a Review

140 Reviews of Stephanie Thornton

April 14, 2026

Dealership Rating
Employee Rating

Wil and Stephanie were kind and patient with me. I appreciate the help and information they provided me, so I can have a successful purchase. More

by oshelton1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aydan Brown, William Butler

Apr 15, 2026

Heritage Toyota Owings Mills responded

Hi, we're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2026

Dealership Rating
Employee Rating

My experience at Heritage Toyota was outstanding from start to finish. William was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. More

by walshemily432
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Apr 11, 2026

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2026

Dealership Rating
Employee Rating

Grace Green who was my sales advocate was very helpful with the sale from the first day I looked at the 2019 mini cooper. She followed up with me on what day I was able to come see the car. The day of the More

by carpurser73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Green

Mar 31, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2026

Dealership Rating
Employee Rating

Talking about professionalism and family like environment them you might want to shop here she was amazing and my finance manager was top notch thank you all looking forward to buy from your company again. More

by Craigreid2891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Green

Mar 20, 2026

Heritage Toyota Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

March 03, 2026

Dealership Rating
Employee Rating

Friendly and helpful. I appreciated the call back that the dealership did have the car I wanted. More

by Plp239
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Mar 06, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2026

Dealership Rating
Employee Rating

Great experience with April Cromety our Sales Person and Stephanie Thornton, our finance manager. Will be buying from them again More

by mamajyleol2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 25, 2026

Dealership Rating
Employee Rating

This was a very seamless experience. April was thorough, professional and a pleasure to work with. More

by Tacoma Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2026

Heritage Toyota Owings Mills responded

Hi Tacoma, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

February 21, 2026

Dealership Rating
Employee Rating

This was a very good experience for us. We came back several times before buying, just doing our due diligence. April was amazing and an asset to this dealership. We highly recommend her! More

by Sylviaadh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Heritage Toyota Owings Mills responded

Sylviaadh, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 14, 2026

Dealership Rating
Employee Rating

April was great! She was very kind sweet and considerate throughout the entire process. We look forward to working with her again! More

by Minoskab16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2026

Dealership Rating
Employee Rating

Everyone who assisted us in and outside sthe office were kind, respectful and professional. The transaction went smoothly. More

by Madzilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evander Tross, Grace Green

Feb 12, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

1
...

Dealership Inventory (273 Vehicles)

new 2026 Toyota Camry car, priced at $31,042
2026 Toyota Camry
new
Ice exterior
Automatic
Front-wheel Drive
new 2026 Toyota Corolla car, priced at $25,104
2026 Toyota Corolla
new
Pearl exterior
Automatic
Front-wheel Drive
new 2026 Toyota bZ car, priced at $36,730
2026 Toyota bZ
new
Pearl exterior
Automatic
All-wheel Drive
new 2026 Toyota bZ car, priced at $39,689
2026 Toyota bZ
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $36,301
2026 Toyota Camry
new
Red exterior
Automatic
Front-wheel Drive
new 2026 Toyota Corolla car, priced at $23,754
2026 Toyota Corolla
new
Midnight Black exterior
Automatic
Front-wheel Drive