Stephanie Thornton

Excellent service. Met all my expectations of car buying experience. Will recommend to all my friends Met all my expectations of car buying experience. Will recommend to all my friends More

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Chano King it the BEST AT WHAT HE DOES! !. From the first moment we met I knew that i was safe in making a purchase. I really didn't bank on leaving with a new car but after working his mag !. From the first moment we met I knew that i was safe in making a purchase. I really didn't bank on leaving with a new car but after working his magic, he and Ms. Stephanie Thornton worked a MIRACLE ! And I drove away with a BRAND NEW 2025 Toyota Cross...I am so blessed to have had them help me with my purchase. I hightly recommend Heritage Toyota Owings Mill...Mr. Chano King is the KING OF DEALS. BRAVO! Nicole Austin Thomas More

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If you have time to spend, then I would recommend this dealership. My transaction took forever and I came with a check. I didn't get a demo of the car's features. And trying to reach finance after my purc dealership. My transaction took forever and I came with a check. I didn't get a demo of the car's features. And trying to reach finance after my purchase never resulted in a return call. More

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Im very happy. The service is nice. Great peeople to deal with here. I highly recommend. The service is nice. Great peeople to deal with here. I highly recommend. More

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Joey Cheng provided exceptional customer service with my recent purchase of a 2025 Land Cruiser 1958. He was attentive, thorough and very well organized. Of all the times that I’ve purchased vehicles, thi recent purchase of a 2025 Land Cruiser 1958. He was attentive, thorough and very well organized. Of all the times that I’ve purchased vehicles, this past experience was the most stress-free experience I’ve ever had. I left the dealership feeling like I’ve gotten great value for my time and money. Thanks again, Joey! More

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Evon was very helpful and knowledgeable. Great customer service and made sure we understood the car’s functions. Great customer service and made sure we understood the car’s functions. More

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I had an absolutely incredible experience buying a car with Evon Greene at Heritage Toyota in Owings Mills! As someone who knows next to nothing about car buying, I was nervous about the process, but Evon with Evon Greene at Heritage Toyota in Owings Mills! As someone who knows next to nothing about car buying, I was nervous about the process, but Evon made everything so easy and stress-free. He took the time to understand what I needed, patiently helped me narrow down my options, and guided me toward a car I absolutely love. Evon went above and beyond to work with the finance team and secure a deal that fit my budget perfectly. Thanks to him, I’m now driving my dream car, and the entire purchase process was seamless from start to finish. Honestly, how many people can say they genuinely look forward to visiting a car dealership? I know that every time I see Evon, my day will instantly get better. His warmth, care, understanding, and top-tier customer service set him apart, and I am so grateful for his help. Thank you so much, Evon! If you’re in the market for a car, I highly recommend working with him—you won’t regret it! More

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Aydan was a joy to have as my salesman when buying my new Toyota. He made the experience much easier and worked hard to get me a deal that I was happy with. I was very impressed with him and will ask for him Toyota. He made the experience much easier and worked hard to get me a deal that I was happy with. I was very impressed with him and will ask for him the next time I need to buy a car. Can't recommend enough! More

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Jessica and the entire team were absolutely amazing! Jessica is very personable, and she took the time to listen to our needs and concerns. Extremely efficient and competent, Jessica made the best use o Jessica is very personable, and she took the time to listen to our needs and concerns. Extremely efficient and competent, Jessica made the best use of her time to streamline the process as much as possible. Buying a car is ALWAYS a lengthy process; working with Jessica was a true joy, and she got us into our first brand new car ever. Highly recommend Jessica! More

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I’m so glad I went to Heritage Toyota of Owings Mills to buy a new car thanks to Katie Harold in sales. She was very knowledgeable about the car and was delighted to show us how to use all the new features. buy a new car thanks to Katie Harold in sales. She was very knowledgeable about the car and was delighted to show us how to use all the new features. She treated us like friends. If her boss reads this review, consider giving her a promotion! Also, when the car we reserved wasn’t available, they gave us an upgraded model without the extra cost! Everything went much smoother than I thought. More

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