Heritage Toyota Owings Mills

the BEST This is our 4th time buying a car with the help of Carlos. He's the BEST. Explains all the bells and whistles, very helpful and listens to what you wa This is our 4th time buying a car with the help of Carlos. He's the BEST. Explains all the bells and whistles, very helpful and listens to what you want. More

Awesome experience! Carlos has been really patient with us. We really appreciated the patience he had when we were still in the price-comparing stage - and he made sure Carlos has been really patient with us. We really appreciated the patience he had when we were still in the price-comparing stage - and he made sure we could leave the dealership without feeling pressurized to buy. It is very important to be able to tell a dealer that we need to keep our options open, and Carlos was awesome in giving us that. He even took the effort to bring another car from Catonsville even though it was less expensive than the car we testdrove & had leather seats. We found out in the end why it was cheaper - it wouldnt start!!! Anyway, we really enjoy our new Silver Sienna LT and we appreciate all the time and hard work he put into us - and his bravery on enduring one of my infamous test driving sessions ;) More

Great service Carlos, did a great job to make sure I purchased the car that I wanted. He make suggestions and give advice. I am highly satisfied with his good custo Carlos, did a great job to make sure I purchased the car that I wanted. He make suggestions and give advice. I am highly satisfied with his good customer service. Kudos to you Carlos. More

Extremely helpful and explain all the options I had to buyout my leased car and I was clueless when I met Carlos at Heritage and he explained me all the options and made the process very simple. O I had to buyout my leased car and I was clueless when I met Carlos at Heritage and he explained me all the options and made the process very simple. On top that he was very accommodating of the options/changes that I was recommending. More

Great experience! This was my first time to buy a car. As a first timer, I really have a hard time the fact that I have no idea about it but Carlos really helped us. He This was my first time to buy a car. As a first timer, I really have a hard time the fact that I have no idea about it but Carlos really helped us. He is very accommodating and patient. He is very friendly. While waiting, he makes us comfortable. He is not just a sales agent but an excellent agent who really cares for his customer. He is not after of persuading you to buy a car but more of the customer's satisfaction. Great job Carlos and keep it up. More

Great experience The entire experience (start to finish) at Heritage Toyota/Owings Mills could not have been better. Friendly atmosphere and our Sales Specialist/Lev The entire experience (start to finish) at Heritage Toyota/Owings Mills could not have been better. Friendly atmosphere and our Sales Specialist/Levi Lafferty could not have been more accommodating. He is very knowledgeable and professional. We have purchased several Toyota's from numerous dealerships in the MD/VA area over the last 10 years and this was the best car buying experience we have ever had. 2nd to none. We will return to Heritage Toyota/Owings Mills on our next purchase. Thanks to Levi and the rest of the staff. More

Great Service from Carlos! Awesome and friendly service from Carlos Subido at Heritage Toyota of Owings Mills. I got the car I wanted. Carlos was patient and accommodating. He w Awesome and friendly service from Carlos Subido at Heritage Toyota of Owings Mills. I got the car I wanted. Carlos was patient and accommodating. He went above and beyond. Thank you, Carlos! More

Above and beyond!! Carlos was very patient and applied no pressure when we were looking for a new car. He then spent extra time going over every little detail (there are Carlos was very patient and applied no pressure when we were looking for a new car. He then spent extra time going over every little detail (there are so many) when we picked up our new RAV4. He has also been very responsive to every question we have had since the purchase. Couldn't be nicer. More

Great service. Great service from Carlos at Heritage Toyota of Owings Mills. I got the car I wanted at the price I was willing to pay. Carlos was attentative, pati Great service from Carlos at Heritage Toyota of Owings Mills. I got the car I wanted at the price I was willing to pay. Carlos was attentative, patient and accommodating. He went above and beyond. Thank you, Carlos! More

Excellent Experience I had an excellent experience with Mr.Greene. He has such a lively personality and he is very genuine. I walked out the dealership with the vehicle I I had an excellent experience with Mr.Greene. He has such a lively personality and he is very genuine. I walked out the dealership with the vehicle I wanted, the price I wanted to pay and great knowledge on Toyota in general. More