Heritage Toyota Owings Mills

"Amazing Customer Service- treats you like family" I walked into Toyota Heritage disoriented, concerned and scared as my old Camry's engine blew up and I knew time has come to upgrade it. As a first ti I walked into Toyota Heritage disoriented, concerned and scared as my old Camry's engine blew up and I knew time has come to upgrade it. As a first time car buyer I wasn't sure what I am looking for other than the fact I am a Camry's girl... The moment I met sales consultant Evon Greene has changed my life for a better. He just asked what kind of car I like and told me to leave everything else for him to take care of. He made me feel at home as he was preparing paper work, always making sure I am ok and understand what is happening. He was very friendly, professional, knowledgeable, and patient. It was such a relief to have him around when choosing vehicle. He made sure I receive the best deal available. Once I picked the car and he finished preparing all the documents he lead me to finance manager Stephanie Thornton who took care of me from there forward. She helped me to close the deal which was quite difficult but she did it. She was kind, supportive and very positive- even though the process was very long and monotonous. She did everything in her power so that I can leave the dealership with the car of my dreams. Evon and Stephanie restored my view on excellent customer service and kindness. I cannot than them enough for all they have done for me. More

Me Encanta!!! Erika was an amazing sales person! She gave me good price and beautiful color on my new Camry. Gracias por todo Erika! I love it😄😄 Erika was an amazing sales person! She gave me good price and beautiful color on my new Camry. Gracias por todo Erika! I love it😄😄 More

Great service great price! Toyota always gives me Excellent service. My family and I love our new Highlander. Thank you Erica and associates for being very professional. I will Toyota always gives me Excellent service. My family and I love our new Highlander. Thank you Erica and associates for being very professional. I will recommend others to this dealership. More

Customer Service I purchased my car last weekend and I am still very happy about my decision. My dealer, Levi Lafferty was a huge help! He made sure I got the car that I purchased my car last weekend and I am still very happy about my decision. My dealer, Levi Lafferty was a huge help! He made sure I got the car that I wanted and made sure before I left I was squared away with everything that needed to be done. He is very knowledgeable, professional, and courteous. I recommend anyone who is looking to purchase a car to go to Heritage Toyota in Owings Mills and ask for Levi! More

SUPERB!!! JOSH SPENCER!!! My sales experience at Heritage Toyota, with Josh Spencer, on 10/15/16, was AWESOME!!! He was very knowledgeable, courteous, professional, and made my My sales experience at Heritage Toyota, with Josh Spencer, on 10/15/16, was AWESOME!!! He was very knowledgeable, courteous, professional, and made my buying experience of my new 2017 Camry a joy! I recommended Josh to my friends nephew and he got a vehicle 5 or 7 days later. I will be getting ALL my cars from Josh! Very Satisfied, Katrina M. Walker More

Carlos was a good sales men I got the car I wanted with the sunroof🙌🏽 & low miles & he went above & beyond to drop my nephew off at the airport thank you was a good sales men I got the car I wanted with the sunroof🙌🏽 & low miles & he went above & beyond to drop my nephew off at the airport thank you so much carols! More

Wonderful experience! We had a really great experience at Heritage Toyota. Our salesman was Joshua Spencer and he was awesome! Super helpful and informative. We'll definite We had a really great experience at Heritage Toyota. Our salesman was Joshua Spencer and he was awesome! Super helpful and informative. We'll definitely come back to Heritage for all of our car needs! More

Professional Workers This is a very professional dealership. The workers are there to get you what you want and work with you through the whole process. I worked with Josh This is a very professional dealership. The workers are there to get you what you want and work with you through the whole process. I worked with Josh Spencer who was a great example of this professionalism. He was able to answer all of our questions and get us the car we wanted. He was very straightforward and helpful and didn't mess around. He made buying a car a great and painless process. Thanks Josh! More

Great Experience With Erica Danielle Erica Danielle was a great sales person. She was very patient with me & she helped me pick out the best car that was within my budget. I highly recom Erica Danielle was a great sales person. She was very patient with me & she helped me pick out the best car that was within my budget. I highly recommend her to all my relatives and friends who want to purchase a new car. I 'm enjoying the new Camry I just purchased. More

Amazing Experience I went in the other day to look at cars and everyone there was so nice and helpful. I worked with Josh Spencer and he was great! He was very patient a I went in the other day to look at cars and everyone there was so nice and helpful. I worked with Josh Spencer and he was great! He was very patient and worked with me to find the car that I wanted. He was very informative and he really seemed to have my best interest in mind. Overall, very great experience and I will always recommend this shopping at this dealership and working with Josh! More