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Heritage Toyota

S. Burlington, VT

4.9
4,506 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,506 reviews

May 09, 2021

Neal Pavlak was very professional and did not use any hard sales tactics. He helped us navigate buying a hybrid, a new experience for us. He answered all our questions and stayed in communication with us More

by Terri and Bob
Recommend Dealer
Yes
Employees Worked With
JT Treichler, Neal Pavlak
May 10, 2021 -

Heritage Toyota responded

Terri and Bob, Thank you for taking the time to share your feedback, and congratulations on your new RAV4 Prime! We are so pleased to hear that you enjoyed working with Neal, and that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

May 09, 2021

Chuck and his apprentice, Joe, were fantastic with the purchase of our new Rav 4. They met all our requirements and made it so easy! Thanks! More

by Melissarsnow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Joe Agresti
May 10, 2021 -

Heritage Toyota responded

Melissa, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Chuck and Joe to shop for your new RAV4, and that everything went so smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

May 09, 2021

Tek was amazing! So patient, helpful and knowledgeable throughout the whole process of buying my car! He made everything much easier than I had anticipated. I highly recommend! More

by Amanda C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Heritage Toyota responded

Amanda, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

May 07, 2021

You know when you go car shopping and you think/feel the dealership is taking advantage you well working with Daniel and his crew is the complete opposite...they make you feel like family! Daniel goes above More

by Happy Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Treichler
May 07, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Dan and our staff! We are so glad to hear that you enjoyed working with them to shop for yours and your son's new vehicles, and we look forward to seeing you both in the service department for your first scheduled maintenance visits, Until then, safe travels!

May 06, 2021

I've been a Heritage Toyota customer for years. I would not lease from anyone else. Joe and Patrick are the best. Both very knowledgeable and professional. More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cornelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Heritage Toyota responded

Brenda, Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with our team over the years to shop for your new Toyotas, and we truly appreciate your loyalty! We look forward to seeing you in the service department when it's time for your new vehicle's first scheduled maintenance visit, Until then, safe travels!

May 06, 2021

We had a very positive experience, and Chucky from Stowe is the reason why. What a wonderful and stress free time. He is a pleasure to work with. More

by dtatum9
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
May 07, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chuck to shop for your new Toyota! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

May 02, 2021

The best!! Great experience all around. Great deal and customer service. Chuck Heingartner Ryan Deniker Travis Green and Conor Mcquaed were all so helpful in bringing it all together! Very happy More

by Tyler.nathaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green, Chuck Heingartner
May 03, 2021 -

Heritage Toyota responded

Tyler, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Toyota, and that they were able to make sure that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 29, 2021

Casey did a wonderful job of walking us through all the different options and systems that are in our new car. He was very patient and knowledgeable when it came to answering any questions we had. He mad More

by pmdewyea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

pmdewyea responded

Casey did an excellent job for us and for Heritage selling us our new car.

Apr 29, 2021 -

pmdewyea responded

great job!!!

April 29, 2021

Terrific experience with the entire team there. Derek stayed on top of things, keeping me in the loop every step of the way. Stress free, easy going and very fun to do business with the team at Heritage! More

by karlraacke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Heritage Toyota responded

Karl, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

April 28, 2021

After doing a lot of shopping for a new Toyota in the area, and dealing with a lot of the dealerships in the Northeast (Northway Toyota in Latham NY, and then Handy Toyota in St. Albans VT), I was very h More

by jasonpoland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

jasonpoland responded

Also wanted to give a shout out to John in finance for all of his help - first time ever in a dealership where the finance team didn't intimidate me or make me feel pressured into anything. John was super helpful and friendly.

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