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Heritage Toyota

S. Burlington, VT

4.9
4,457 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,457 reviews

October 23, 2020

This is my 2nd time working with Chucky and I couldn’t be happier! Excellent service, gave me a fair deal for my trade in and found me a great used car! I upgraded from a 2014 to 2018 Rav 4 with only 30,000 More

by Elke J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Chuck Heingartner
Oct 23, 2020 -

Heritage Toyota responded

Elke, Thank you for taking the time to share your feedback - We are pleased to hear that you have enjoyed working with Chuck, and that the process of upgrading to your new RAV4 went smoothly, and that Chuck was able to help you find just the right vehicle for your upgrade! We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, enjoy your new RAV4 and safe travels!

October 23, 2020

Chuck and Joe were a truly amazing team to work with. I arrived on a busy night and walked away with the car I had been dreaming about for my growing family. They answered all my questions and made the pro More

by AmandaRW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Joe Agresti
Oct 23, 2020 -

Heritage Toyota responded

Amanda, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck and Joe, and equally glad that they were able to help you find the dream van for your family! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new van, and safe travels to you and your family!

October 23, 2020

Chuck Was amazing!! He found us the perfect van for our family, The Whole heritage Team from start to finish made the process so easy and smooth. Chuck you and the Heritage Team will continue to have our b More

by Korkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Startari, Chuck Spinner
Oct 23, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Chuck to find your family's new van, and that choosing it and that everything went smoothly throughout the process! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

October 23, 2020

I worked with Chucky with my past two leases and we're moving on to my 3rd. There is literally no other Rep like Chucky out there. Chucky listens and genuinely cares about his customer's POV and takes gre More

by KarenBTV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Oct 23, 2020 -

Heritage Toyota responded

Karen, Thank you for taking the time to share your feedback, and for your loyalty to both Chuck and Heritage Toyota! We are so pleased to hear that the process of finding your new Toyota was as smooth and seamless as the first two. We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

October 21, 2020

I worked with Chuck on the purchase of our new 4Runner and the experience could not have been more pleasant! This was the first off-the-lot new car that I have ever purchased and Chuck made it a 5-star ex More

by Indy443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Oct 22, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Chuck to shop for your new Toyota, and that he was able to make finding your new Toyota a smooth and enjoyable experience, and that he has continued to make sure that you and your new Toyota have been well taken care of after you brought it home. We hope you continue to enjoy your new 4Runner, and wish you safe travels!

October 17, 2020

I have had regular 5000 mile service at Heritage on my 12 year old Prius - it still runs and looks like new - the only problem I've had in 12 years is a dead battery. More

by kenlesem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli
Oct 19, 2020 -

Heritage Toyota responded

Ken, Thank you for taking the time to share your feedback - We are pleased to hear that your recent appointment went smoothly, and that your Prius is still running good as new! We look forward to seeing you for your next scheduled maintenance appointment, Until then, safe travels!

October 17, 2020

Welcoming and efficient, Marc did an excellent job of helping us get into a car that fits our family and our budget. Thank you, Heritage! More

by neon.mccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Oct 19, 2020 -

Heritage Toyota responded

Neon, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Marc, and that he was able to help you find the perfect Toyota for your family! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

October 16, 2020

Dana was great. Nice, positive and energetic! She ensured to communicate with me regarding all the details. I hope I get to work with her next time I’m in! More

by Linds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Oct 16, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for the kind words for Dana - We are so glad to hear you enjoyed working with her, and that she was able to make sure your appointment went smoothly! We look forward to seeing you for your next scheduled appointment, Until then, safe travels!

October 16, 2020

Derek did a wonderful job at finding the perfect car for me. This is my first time buying from a dealership so I was a little nervous. Derek was personable and he took the time to answer all of my questions More

by Jehnsenkerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for choosing Heritage Toyota as the place to buy your first vehicle from a dealer. We are pleased to hear that you enjoyed working with Derek to shop for your new Toyota, and that he was able to make the process an enjoyable one. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota and safe travels!

October 16, 2020

Neal was terrific - kept us up on availability and choices and never used any sales tactics, just clear information. We are long time Eleni Floyd~Heritage customers and will return should we be in th More

by maura&curt randall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Oct 19, 2020 -

Heritage Toyota responded

Maura and Curt, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Neal to find your newest Toyota! We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

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