"New Vehicle Lease"
I rated Heritage 5 starts because they have a very friendly and knowledgeable staff that were easy to work with. Nobody likes buying a new car and they made it as painless as possible.
"A whole new car buying experience!"
- The couple from Newport
Heritage Toyota has changed my overall perception of the whole car buying experience. I've always dreaded buying a new car because of the sales piece. Derek Blood and Heritage Toyota changed all that. From the moment we walked onto their large, spacious salesroom floor we were warmly welcomed to their friendly sales environment. Derek is friendly, honest, extremely knowledgeable and courteous. There was never any pressure and it was clear early on that his goal was to match us up with just what we were looking for. His customer service skills are exceptional. He also stayed late so we could drive off the lot with our new car that evening. We were also very impressed with Christine Donahue in the finance office.
I highly recommend Heritage Toyota and their exceptional team!
"Easy car buying experience"
My wife and I had a exceptional car buying experience at Heritage Toyota. We met with Derek Blood a couple of times to take a test drive and finalize our requirements. It has been a couple of months since we picked up our car. Derek and the rest of the Heritage team made, what can be a harrowing experience, very easy. If you are shopping for a car we would definitely recommend Derek for a pleasant car buying experience.
"stress-free car-buying experience"
I was fortunate to work with Derek Blood at Heritage Toyota. He is knowledgeable, personable and patient. I appreciated that he listened to the features I needed and wanted in a vehicle and focused on finding the best match. I am happy with my Prius and appreciated the time Derek spent answering my questions and familiarizing me with the Prius' controls, technology and screens. That he follows up after the sale to thank you and to respond to any new concerns is the "icing on the cake."
"Toyota Tacoma "
Derek Blood was awesome to work with. We went in for a test drive on December 27th and drove away with our new truck the next day. He was very personable, knowledgeable of the vehicle and helpful in our negotiation. We will recommend him to friends and family. Thank you Derek.
"I would recommend working with Derek Blood"
Derek was very pleasant to work with. I liked him right away. I appreciated that he admitted not necessarily having an answer to a specific question , but took the right steps to find out.
"Leased Toyota Rav 4 Adventure"
- Happy Rav 4 Leasee
Good customer service, responsive to customer's requests, eager to make the customer happy. Willing to make the deal happen for the customer, and will follow through on all promises made to the customer. Friendly and great attitude!
"Shopping to possibly buy a new Camry."
Derek was very helpful to us! He went out in frigid weather (with a smile!) to bring a car in to the climate controlled area so that we could look at it in comfort. He was very knowledgeable about all the features of the car he showed us. He reviewed the colors of the vehicle that would be available. When we had questions, he was able to answer them all. We decided to NOT buy a 2018 Camry as they have done away with most of the features that we love about our 2011 Camry. We did NOT like the following: the 'cockpit' style seat surround, the fewer storage spaces, the lowered height of the car from the ground, the front of the car, the colors available - all too dark - I want a fun, light color!
We DID like the trunk space. The opening was more accessible, and they have done away with the semi-shield that we have towards the back of our trunk in our 2011 Camry.
Derek was also well versed with any 'deals' that were available. However, at this time, we did not feel there were that many.
"Great experience and price "
I had a great experience working with Derek Blood. I was not sure about what vehicle I was going to get and Derek took time to explore many different options and finding the right one. He was very helpful and patient while car shopping and helped me find the right fit and price. I love my new RAV4!
Had a great experience buying my new Tundra!!Derek was great to deal with and would deal with him anytime! Thanks for everything, seems soon!!!!!