Heritage Toyota

Great experience at Heritage Toyota My husband and I had the pleasure of working with two fantastic salesman at Heritage Toyota. Chuck Heingartner met with me on my first visit and was v My husband and I had the pleasure of working with two fantastic salesman at Heritage Toyota. Chuck Heingartner met with me on my first visit and was very generous with his time. He patiently walked me through all of details of the RAV4 Hybrid (it was our first Toyota purchase so I had a lot of questions!). He was knowledgeable, friendly and sincerely enthusiastic about both the dealership and the Toyota brand. Following Chuck's snowboarding mishap, we completed the sale with Dan Pasco, who was equally patient, friendly and knowledgeable. My husband opined that it was the best car buying experience he had ever had. Thank You Chuck and Dan for making this such a pleasant experience! More

I went to Heritage Toyota with the expectation of looking at a car I saw online, no real plan of buying. I was quickly greeted by Elizabeth who informed me that the car I was looking at was not in stock. She at a car I saw online, no real plan of buying. I was quickly greeted by Elizabeth who informed me that the car I was looking at was not in stock. She then worked with me to find a car within my price range and when the only car was still more than I could afford, she haggled FOR ME to get the car to be affordable. She went above and beyond for me again and again and I will definitely be back for my next car! More

I was greeted buy a lovely women. The service man came right over, checked me in, he was very pleasant and efficient. Told me it would be about an hour, because I was waiting for the car, it was only 25 m right over, checked me in, he was very pleasant and efficient. Told me it would be about an hour, because I was waiting for the car, it was only 25 min. He escorted me out to the desk and I paid . He told me to take my time getting settled into the car ( I was using a walker that day). When I was ready they would open the door. Very pleasant experience. More

Working with Chuck Our experience with Heritage Toyota and Chuck Heingartner was five star all around. I was fortunate to know Chuck prior to buying a Toyota and it was Our experience with Heritage Toyota and Chuck Heingartner was five star all around. I was fortunate to know Chuck prior to buying a Toyota and it was because I knew I would be treated honestly from Chuck, and not have to go through the whole sales pitch, that I went with Heritage Toyota. Chuck listens to what you want and proceeds from there. I never felt he was trying to sell me on something. And service on the whole has been excellent, they notify you ahead of time when you need to make an appointment which I really need because I don't pay attention to how many miles I've put on the car. Overall I would highly recommend Chuck and Heritage Toyota. More

I came in after my vehicle died, the sales staff worked with me to get into a 2017 Camry in a payment I could afford with me to get into a 2017 Camry in a payment I could afford More

I was shocked. Even though I was forewarned about the cost of the 100,000 mile service soon after I got to the dealership and before the expensive work was done, I certainly did not expect a bill anywher cost of the 100,000 mile service soon after I got to the dealership and before the expensive work was done, I certainly did not expect a bill anywhere close to $638.90 as I was leaving my home to drive to the dealership. Communication well in advance when the cost is going to be 3 to 4 times greater than the cost of a normal service would certainly be in order. This is underscored by the fact that the only thing wrong with the car other than these extremely high cost service items was that a license plate light bulb had to be replaced. What if I had not been prepared to pay a bill of this magnitude? I am not at all happy about this. You can do much better! Jim Leach (802) 310-0295 More

Chuck cares about after the sale The dealership (because of its website/service) drops one star, but Chuck is worth SIX stars. It's been two years since the sale, and he's helping me The dealership (because of its website/service) drops one star, but Chuck is worth SIX stars. It's been two years since the sale, and he's helping me figure out service and not bugging me about a new car. He just seems to want happy owners, which I appreciate it. He seems to "walk the talk" when it comes to service. He matched us with a perfect car and is doing right by us now. Thanks, Chuck. More

No one better than Chucky! Always a pleasure to work with Chuck. His level of service is top notch and I can always count on him when needing service or sales. So far I have p Always a pleasure to work with Chuck. His level of service is top notch and I can always count on him when needing service or sales. So far I have purchased or leased at least 4 vehicles from him and will continue to do so. More

I leased a Tacoma and my wife purchased a Highlander. We are very pleased. We enjoyed working with Jason Dillon and ChuckSpinner. Both good guys. are very pleased. We enjoyed working with Jason Dillon and ChuckSpinner. Both good guys. More

Chuck is great. Since leading with him he has helped me with everything from getting the highlander in for snow tires to places to go mountain biking with my kids in Stowe. Super guy and a straight shooter with everything from getting the highlander in for snow tires to places to go mountain biking with my kids in Stowe. Super guy and a straight shooter with car sales. Go see Chuck for you next Toyota. More