Heritage Toyota

Excellent help solving an intermittent problem Kate helped me resolve an intermittent problem with my audio system. It was a difficult to reproduce problem. Kate stayed in the communication loo Kate helped me resolve an intermittent problem with my audio system. It was a difficult to reproduce problem. Kate stayed in the communication loop with me to determine what needed to be done, ending some run-around I was getting from regular service. We were able to determine that the unit did need replacement. Kate even scheduled the appointment for me on fairly short notice. Total turn around time in the shop was less than an hour. I was so bugged about this particular issue that had it not been resolved, it would have made me question getting another Toyota vehicle at Heritage. I'm so happy now to have that behind me. More

Thank you Chuck! Chuck Heingartner helped us find the perfect family hauler and was very considerate of our budget, our time, and our needs. He went above and beyond Chuck Heingartner helped us find the perfect family hauler and was very considerate of our budget, our time, and our needs. He went above and beyond all expectations and turned what I assumed would be a very stressful experience into a truly exciting and enjoyable time. Chuck and the crew even saved my daughter's 6th birthday party by unlocking my car to retrieve the party supplies! My wife and I couldn't be happier with the experience and the outcome and will always appreciate what Chuck and the crew at Heritage did for us. More

Thanks Chuck for a great experience! Chuck Heingartner made the entire process a great experience. In the past I would cringe at the thought of having to go car shopping, but Chuck made Chuck Heingartner made the entire process a great experience. In the past I would cringe at the thought of having to go car shopping, but Chuck made it so enjoyable with his friendly attitude, professionalism and efficiency. He definitely goes above an beyond...Thanks Chuck! Love my new 4 Runner!! More

Very Satisfied Laz went above and beyond to meet our needs. He was patient and understanding. The sale was not about his commission it was about our satisfaction. I Laz went above and beyond to meet our needs. He was patient and understanding. The sale was not about his commission it was about our satisfaction. I will fir sure purchase my next vehicle from Laz. I would recommend Laz to any person looking for a vehicle. Thank You More

Laz is a terrific salesman! Laz could not have been more accommodating to us. Every question we had was happily answered. I had a specific used car in mind and he made sure it Laz could not have been more accommodating to us. Every question we had was happily answered. I had a specific used car in mind and he made sure it was ready and in perfect shape. He undoubtedly makes more a new car but he still gave us top service. He was a pleasure to work with. More

Alex was the best! My wife Madelyn and I purchased a 2015 Toyota Tacoma with Alex today! It was a great experience at the dealership! Alex was super helpful with us, he My wife Madelyn and I purchased a 2015 Toyota Tacoma with Alex today! It was a great experience at the dealership! Alex was super helpful with us, he was able to answer all our questions and let us test drive every model we wanted to. He made the car buying experience a great one. The whole team at Heritage! I would highly recommend going to see Alex and the team at Heritage for your next car buying experience! More

Best Car Buying Experience with Laz! Laz helped us pick the perfect car for our family (Rav 4) and was plesent timely and a pleasure to work with. I have referred my friends and parents Laz helped us pick the perfect car for our family (Rav 4) and was plesent timely and a pleasure to work with. I have referred my friends and parents to Laz and all have been more than happy. Now I know right where I will go for our next car! More

Beyond expectation My car was to have some small routine fixes plus registration. Turns out it needed new brakes AND the service area was busier than usual so that I wa My car was to have some small routine fixes plus registration. Turns out it needed new brakes AND the service area was busier than usual so that I was asked if I could leave my car. Yes, I could have with a lot of shuffling around and cancelling of appointments the next day. However, Tom heard the conundrum I was dealing with and said he'd try to get my car done as one of the maintenance men said they'd stay over. I knew that Tom was doing what he could to make that happen, staying beyond the time he was to leave. I love the phone calls letting me know the status of things so I could try to plan accordingly and have a back up plan if things didn't go as expected. More

Laz Koep, a great Heritage representative o My wife and I, antique folks, not as supple as we once were, stopped by Heritage Toyota looking for a dependable car, that sat a bit higher than our My wife and I, antique folks, not as supple as we once were, stopped by Heritage Toyota looking for a dependable car, that sat a bit higher than our previous little car. We needed something easy to get in and out of. Laz was right on target with several suggestions. A gently used RAV4 in excellent shape was our choice. Laz was friendly, efficient, well informed, courteous, and not pushy. Very patient with us old folks. We HIGHLY recommend him as a great guy. Would we buy another used car from this guy? DEFINITELY ' More

Quality Service Dave kept us abreast of the maintenance required for our Prius. Let us know that the brakes needed work on for the vehicle to pass the State Inspecti Dave kept us abreast of the maintenance required for our Prius. Let us know that the brakes needed work on for the vehicle to pass the State Inspection. More