Heritage Toyota

What a great experience Buying a car has always been a dreaded task for me, but I was more than pleasantly surprised at how easy it was this time around. Chuck was super frie Buying a car has always been a dreaded task for me, but I was more than pleasantly surprised at how easy it was this time around. Chuck was super friendly, knowledgeable, and very helpful. I never felt pressured or worried. I believe I got a good deal at Heritage Toyota, and with that trust established, I will enjoy bringing my car to Heritage for regular servicing. Chuck and Christine both stayed well beyond closing time to finish paperwork. Overall, I would definitely recommend Heritage - clean showroom, clean cars, and everyone was totally professional. As a bonus- having a warranty on the used vehicle I purchased, and knowing it went through the 160-point inspection, really puts my mind at ease. More

Eleni is great! We've purchased cars from Toyota sporadically over the past 20 years and Eleni has always remembered us. From start to finish the customer service was We've purchased cars from Toyota sporadically over the past 20 years and Eleni has always remembered us. From start to finish the customer service was excellent.. More

Toyota Camry Review We were in and out of the dealership within a day, with a 2017 Toyota Camry SE. We got the price we wanted on the lease. There was very little nego We were in and out of the dealership within a day, with a 2017 Toyota Camry SE. We got the price we wanted on the lease. There was very little negotiating with Jason Dillon and Megan Terry. Both very friendly and honest. I would recommend Heritage to anybody and I have in the past. More

Shawn is awesome!! I have nothing but good things to say about Heritage Toyota. Everyone was so friendly and helpful, which made buying a car there so much easier! Shawn I have nothing but good things to say about Heritage Toyota. Everyone was so friendly and helpful, which made buying a car there so much easier! Shawn was so patient and made sure that we were on the same page from start to finish. If you're looking for excellent customer service, he's your guy! More

Terrific Experience Marc had paperwork ready when I arrived, walked me through the process. This is my second Toyota with Heritage & the experience is always happy & ple Marc had paperwork ready when I arrived, walked me through the process. This is my second Toyota with Heritage & the experience is always happy & pleasant. More

Go here if you want Old School Salesmen Tactics Overall, unpleasant. I was welcomed friendly enough, but after the test drive, I was given what I call the old school runaround. I was not given a pri Overall, unpleasant. I was welcomed friendly enough, but after the test drive, I was given what I call the old school runaround. I was not given a price in person (even though I asked) since I was considering other options.. After I emailed my request for a complete price, I got a question about color - so I answered. Then I got an email telling me a car payment? I'm spending over $20 K and I have to back into the cost? FINALLY got a breakdown and it didn't even come close to any other dealer in the greater New England area! By over $5 K including all fees! When I told him, I got "This is the first I have heard of any numbers, so I didn't know where I sat...." MY PROBLEM WITH SALES. I have to demonstrate a reason for them to offer an upfront and fair deal? How about start there? In this day and age of being able to request quotes by email (HERITAGE DOES NOT have a link), do your research and get fair price comparisons in the area. All other dealers I got quotes from were completely up front with price, breakdowns and fees. I ended up buying my HONDA almost 100% via email. More

It was an exdronairy experience for me It was a very good experience for me I really enjoyed how friendly the staff was. I was really happy that I was able to buy my first car here. It was a very good experience for me I really enjoyed how friendly the staff was. I was really happy that I was able to buy my first car here. More

Chuck is the bomb!! I have bought a new Toyota Sienna in the past and loved it but knew I had to go to Heritage to see Chuck to get my new Toyota Sienna lease and am very I have bought a new Toyota Sienna in the past and loved it but knew I had to go to Heritage to see Chuck to get my new Toyota Sienna lease and am very pleased! Could not work with a better person or company:) Kelly at Wallace Realty More

Love my new Lease Eleni Floyd was excellent from meeting me when I arrived throughout the financial process to delivery. She was our initial contact when my husband pur Eleni Floyd was excellent from meeting me when I arrived throughout the financial process to delivery. She was our initial contact when my husband purchased his first Toyota Tundra. I was so impressed with Eleni keeping track of my lease terms and contacting me to come and pick out a new Rav 4. She is AWESOME!! More

Easy peasy Over the years, my family bought at least four vehicles from Heritage Toyota, for good reason. In part, Eleni Floyd, one of their sales people instill Over the years, my family bought at least four vehicles from Heritage Toyota, for good reason. In part, Eleni Floyd, one of their sales people instills a feeling of trust in the quality of their vehicles and the price. She described her motto as wanting to be as straight forward and truthful as she can be to foster positive relationships so people will return in the future. Clearly, her approach is working! She is excellent! Another thing I must mention is that I went into the dealership with three children under the age of seven (Yes, I know I'm crazy!) The staff was awesome and tolerated kids running around the show room, letting loose their balloons, and animated "talking" for several hours. They never showed frustration and tried to accommodate as best they could. It was greatly appreciated! More