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Heritage Toyota

S. Burlington, VT

4.9
4,922 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,922 reviews

May 20, 2016

Good sale person He is good person he give discount and I always buy car from him and he is awesome to dealing with customers and I buy lots of car but I buy today rav More

by Santu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Mar 02, 2017 -

Heritage Toyota responded

Santu, Thank you for kind words about Angus! Glad to hear everything went well. Enjoy your new Rav4! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

May 19, 2016

Great satisfaction I was met promptly upon arrival, reasons for service discussed and my concerns noted (tire chronically losing air). I was shown to the visitor's com More

by RayP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
May 20, 2016 -

Heritage Toyota responded

Ray, We appreciate this detailed review of our service department. It's nice to hear that you received such excellent service from Tom and the rest of the team. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 15, 2016

Great Experience Although the purchasing of my first new car moved faster than I had planned, it was a great experience. Chuck was honest about not wasting my time lo More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Erin, It's good to hear that you had a smooth purchasing experience with Chuck. Thank you for taking the time to share your comments. Enjoy your new car! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2016

Great! It was my first time, so driving the car for service was easy to find, customer service rep. was extremely kind, waiting room so very comfortable with More

by Mary D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 16, 2016 -

Heritage Toyota responded

Mary, We appreciate the review. It's great to hear that you had such a good visit to our service department. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2016

Rob Ploof is A1, first class I'd like to thank Heritage and specifically Rob Ploof (Sales) and Beth Grady (Finance) for making my vehicle transaction among the easiest and best pu More

by Shaun King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Shaun, Thank you for this lovely review! It's great to hear that Rob and Beth provided such top notch service. Happy driving! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2016

Excellent experience! Chuck Heingartner made our buying a car a swift and easy experience with excellent results ! A car we wanted with low mileage, enough room in back for More

by Dreaded car salesmen!
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

It's so nice to hear that Chuck did a great job helping you find a vehicle that fits your needs and your budget! Thank you for taking the time to share your experience on DealerRater. Enjoy your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 11, 2016

Excellent experience Fran Pizzani made our purchase of a new Toyota Highlander at Heritage a pleasure. He worked hard to get the job done and seemed to be genuinely intere More

by Trigger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Francis Pizzani
May 13, 2016 -

Heritage Toyota responded

Trigger, That is so great to hear! Thank you for posting on DealerRater. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 11, 2016

Hannah H. I just experienced purchasing my first vehicle and I could not have had a better experience. Chuck was amazing and has sold so many cars to my family More

by hhess1535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Hannah, Thank you for your recommendation! Glad to hear Chuck did such a great job. I hope you love driving your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 09, 2016

Amazing Service. I'm really satisfied with the vehicle and service Chuck Heingartner provided me with, from the moment i shook his hand i knew this was going to be a More

by Robbieg112211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write such a nice review. That is wonderful that Chuck provided such a great purchasing experience. Enjoy your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 09, 2016

Great customer service - through and through This place is top notch -- no pressure salesmen/saleswomen. This is my 3rd car from them and won't be my last. Thank you all. More

by uvmsharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green, Ed Larkin
Mar 31, 2017 -

Heritage Toyota responded

Sharon, What nice comments! Thank you for posting. It's great to hear that your experiences have been positive. Happy driving! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

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