"Thumbs UP to Heritage Toyota for a 5-Star Experience..."
My wife and I recently relocated from California to Vermont and having had negative car purchases in the past we were a bit hesitant about walking through the door of Heritage Toyota despite the positive recommendations we had been given. We were elated to find that our 'hesitancy' was completely unfounded, and that we can say in all honesty that this dealership and the phenomenal team that helped us through the car leasing process provided us with an unforgettably positive experience.... We walked in intending only to have our CA car appraised as the first step... and ended up walking out driving a brand new Toyota Rav4. From our initial phone conversations with Nick McCarthy... to our wonderful hand holding sales person, Casey Morrow... to Andy Milburn for his 'putting it all together' expertise... and ending with an amazing personal encounter with Christine Donahue, our financial department advisor, we drove away in utter amazement that a car leasing experience could go as smoothly and end as happily as ours just had. Thank you to Toyota Heritage for your phenomenal service and personal attention, which made our day in ways that will be long appreciated and remembered... Richard and Margee Jamros - Brandon, Vermont
"Excellent Service! -Brittany J"
Casey truly put his all into helping me find the perfect car and making sure I got what I wanted! I couldn’t be more pleased with his service! He’s killin it!@
"One became Two"
I ended up purchasing two vehicles on the same day, The staff I dealt with were straightforward answered all my questions regarding vehicles and financial. Great Experience. Wendy
"Knowledgeable, straightforward staff ready to help!"
My daughter was purchasing her first new car, which can be a difficult and stressful situation. Marc assisted us in finding the perfect vehicle for her needs. We never felt rushed or pressured into buying. We appreciated Marc's knowledge, patience and willingness to help. Our experience was so great, that I decided to purchase a vehicle for myself as well! We were very satisfied with the car buying experience from start to finish. We highly recommend Heritage Toyota!
- p. cirilli
Walking in to Heritage I knew exactly what I was looking for but still had questions. Normally walking into car dealerships the people on the sales floor are very over bearing and pushy, where as at Heritage I felt very relaxed. Laz Koep was nothing short of amazing when answering my questions and showing me every possible option. He was very easy to talk too and respected me as I was making a very big decision.
Both Laz and Andy were on a mission to get me back on the road as quickly as possible and they did just that. Andy kept me updated at least twice a day and worked tirelessly to get me the exact truck I was looking for.
When it was time to sit down and work through the numbers Travis made the process as painless as possible. Since this was my first time purchasing a car, the numbers side of things was very confusing and he made it very easy to understand.
Overall I would highly recommend Heritage Toyota to anyone looking to purchase a new car or truck. Excellent service and excellent employees.
"GREAT car buying experience"
First time buying a Toyota and dealing with Heritage Toyota. Casey and the rest of the staff were incredibly nice, informative, and did not pressure me into anything. He was very knowledgable and informative about the car I bought and worked with me patiently every step of the way. I would highly recommend Heritage Toyota!
"Top Notch Customer Service."
- Glenn Medeiros
I have dealt with many different Toyota dealerships over the years and have to say that Derek Blood at Heritage Toyota in South Burlington, VT was by far the most helpful and courteous sales consultant I have ever worked with. Andy Milburn and Dennis Schindler were also extremely helpful in making this a very fast and positive experience.
"Best Team Ever!"
This is my third leasing contract with Heritage and by far the BEST transaction made. From the start Casey went out if his way to make sure I drove away with the exact vehicle I wanted. No pressure, always aware of my needs, and I can say became my friend, not just my salesman. Andy M. took things one step further, aware of my financial needs, and authorized a terrific price for my vehicle with all the whistles and bells I required. The financial end was handled professionally and with ease by Jim L. I will definitely be back in 2021 for my next lease. One requirement—Casey be my “go to” guy. Thank you, thank you. Annette
- Jessie D
This is the first car we have leased and our experience was very pleasant. Derek was very patient and helpful answering all our questions about leasing vs. purchasing. We now have a great family vehicle that can comfortably fit the 4 of us! He and Andy were able to provide us with exactly what we were looking for and we are having a lot of fun driving the 4Runner.
- Victoria K
Go see Daniel at heritage if you are looking to buy a vehicle. He is great at what he does. He really cares about the customer getting the right deal that works for them! He is kind, honest and not pushy which allows you to have a great experience!! I wouldn't go any where else!