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Heritage Toyota

S. Burlington, VT

4.9
4,878 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,878 reviews

December 14, 2015

Excellent Service Every employee in the service department was friendly and professional from the moment I stepped out of the car and was greeted, to Tom my service con More

by SLgrandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom - Service
Dec 14, 2015 -

Heritage Toyota responded

We appreciate you taking the time to post the 5 star review! Thank you for travelling from out of state to have your vehicle serviced at Heritage. Glad to hear that your visit was worth the travel time! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2015

Heritage excellent, Toyota Corp. not so good! Excellent service, always helpful! Estimated time for service within 10 minutes. I have no problem with Heritage Toyota but am unhappy with Toyota C More

by svgerard@108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Dec 14, 2015 -

Heritage Toyota responded

We appreciate you taking the time to post a well thought out review. I'm glad to learn your experiences with Heritage Toyota Scion have been positive. If you would like to contact Toyota directly about your concerns please call their Customer Experience Center at 800-331-4331. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2015

Awesome Great dealership. Very friendly and professional staff. Toyotas are known for their high quality products and Heritage will do everything in their p More

by Mikelfball73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Multiple employees over several years
Dec 14, 2015 -

Heritage Toyota responded

Thank you for the stellar review! We appreciate the endorsement of Heritage and Toyota. Glad to hear from a happy customer! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 11, 2015

very helpful Very helpful and fast beating all expectations, would highly recommend. Just drove in without an appointment and it was taken care of promptly. ideal More

by ZZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom kulhowvick
Dec 14, 2015 -

Heritage Toyota responded

Many thanks for the kind words about the Heritage Toyota service department. Glad to hear everything went well. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 11, 2015

Great customer service I brought my car in to get some brake work done, and I was very pleased with the customer service here. Seth was very informative, friendly, and profe More

by Rbyrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Dec 14, 2015 -

Heritage Toyota responded

Rbyrnes, We appreciate the opportunity to service your vehicle. Thank you for sharing your comments about Seth and Heritage Toyota Service. Our service team will be glad to help out next time your vehicle needs attention. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2015

Excellent Service Greeted quickly, the basic service was reviewed and was checked in very quickly. Service was done 15 minutes faster than estimated time, service was More

by DanaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Dec 10, 2015 -

Heritage Toyota responded

Dana, So nice to hear that your service appointment went smoothly! Thank you for posting your comments about Amber and our service department. We appreciate your recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2015

A+ for the young GUNN Huge THANKS to Angus Gunn... He helped us find the right vehicle for our family, for the right price...at the time when we needed it most. He was More

by Ladd2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Angus Gunn
Dec 08, 2015 -

Heritage Toyota responded

Chris & Amy, Thank you for sharing the excellent experience you had working with Angus. I'm glad he was so helpful in finding a truck that fits your needs and budget. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 07, 2015

Great Place to Buy A Car! We shopped around before coming into Heritage and we were so impressed by the service we received, that we'll never go anywhere else again. Jason was More

by efrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Jason Dillon
Dec 08, 2015 -

Heritage Toyota responded

What a great review! We appreciate you spending your time to post on DealerRater. I'm glad Jason and Nick were so helpful. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 07, 2015

Amazing! Over the top dealership. The minute I walked thru the door I was greeted by someone who offered to help me and offered me coffee which was very nice. My sales person Eleni Flo More

by lbresett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eleni Floyd, Nick Zagres, Jason Dillon
Dec 08, 2015 -

Heritage Toyota responded

What a great endorsement of the H Team! It's so nice to hear that everyone worked together to provide you with an excellent purchasing experience. Thank you for taking the time to mention the individual staff members who helped out. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2015

Exceptional!!! I started by emailing Heritage Toyota and Rick got back to me very quickly! He set a convenient time to come by the dealership and introduced me to M More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stoner
Dec 07, 2015 -

Heritage Toyota responded

Brian, Thank you for posting a stellar review! I'm glad Adam and the rest of the team were so great to work with. Enjoy you new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group

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