"Excellent service, best price around"
I just had a very satisfying experience at Heritage Toyota leasing our first Highlander (switched from another brand compact SUV). Angus Gunn was very attentive to our specific questions, yet easygoing to work with, from our first meeting and we were able to come to an agreement on the price in just 2 short visits to the dealership. His manager, Megan Terry, was also pleasant, professional, and timely in our negotiation. At the time of signing, I had our 3 children with us which was suboptimal but unavoidable. We were made to feel very welcome by all the staff in the kid-friendly waiting area and Angus and his colleagues worked hard to get us out the door as efficiently as possible.
We were more than happy with our experience and would recommend Heritage Toyota to any locals in the market for a Toyota.
I came into the Heritage Toyota sales department looking for someone to help me find a truck. I met Michael Thomson in the morning and by the end of the day I had left the dealership with a new Tacoma. From the moment we met Michael made me feel at ease and was nothing but helpful throughout the process. He did not pressure me but simply pointed out useful information that fit my needs. And I could tell from the outset of our relationship that Michael's primary goal was helping me as a customer to find both what I needed and wanted. I would recommend Michael to anyone looking for a Toyota. This is my first experience as a Toyota customer, and because of Michael and the rest of the team I worked with at Heritage, I will be coming back in the future. A very enjoyable experience!
Our Mazda CX-5 was coming off lease and we really wanted to look into something available in a hybrid and landed on the Rav 4 as a good choice. Want to Heritage to check them out and went on a test drive with Derek Blood. He was friendly, super helpful without being pushy, and answered all our questions. While we had good experiences with everyone we talked to at Heritage, we really wanted to show some appreciation to Derek for a couple of things. One, he treated us like real people, not just a potential lead for a quota or something. We talked about our homestead, fishing and other stuff not related to buying a car. Two, he did a really great job after our initial visit of staying in contact just enough without overdoing it. He checked in on a timely schedule and made sure we had everything we needed to make a decision as the time came to lease a new vehicle. I can easily get turned off by overly pushy sales people and Derek is NOT one of those. He's great to work with.
"Seamless car buying experience"
Derek was fabulous to work with! He was incredibly responsive and offered his assistance during and after hours. We were clear with him on our expectations for a vehicle, the price we wanted to pay, and he and the rest of the sales team delivered without delay. We drove off in a new vehicle in record time on a Saturday thanks to the Heritage team!
My family and I decided to drive across the lake to see what Heritage had to offer on a 2018 Toyota Tundra. We were interested in a specific Truck and Derek Blood and Conor McQuade worked hard to make it happen. He made our buying experience much easier. Thanks Heritage for another great buy!
"A true partner and salesman making car shopping enjoyable!"
Adam is a true representation of a professional salesman. Not only was he knowledgeable about the cars and models we were looking at, but he was beyond responsive and accommodating during our engagement. It is comforting to know that your sales rep has the end customer in mind as opposed to just trying to close a deal. Adam wanted to make sure that we were comfortable with the options we had and that we were happy in the end with the deal with got through Toyota. I am thrilled and excited to be a new owner of a Highlander 2018. Thanks again to Adam for being a true partner during the sales process and keeping my interests and goals in mind at all times. It sure does make car shopping enjoyable...
Other Employees Tagged:
"No pressure and willing to work with us"
I dealt with Chuck Spinner and he was great! He was in no way high pressure and was willing to work with us in picking out a vehicle and providing options. He even made himself available on his day off. I would recommend him and Heritage to anyone looking for a vehicle.
"I purchased a 2018 Camry LE"
I am very pleased with my new vehicle and feel confident that it is the appropriate one for me in all respects! Members of the Sales and Finance Departments were very helpful, and I'm very pleased with my decision. This my third Toyota, and I look forward to continuing to use the Service Department that I have used for more than 35 years for a total of 4 previous vehicles. Thank you for the personal attention given to me! Sincerely, Chris Tabor.
"Derek Blood was AMAZING!!! He made my experience enjoyabale"
This was my first ever new car, in my 51 years of life! Derek made it a day to remember. Derek and Conor’s sense of humor and patience with me, made it a pleasure to spend the day with them.
The following day I needed to go back for some training on my new “ride’s” technical aspects,
Again, Derek was very patient with me!
I’ll be back... if only just to hi
I walked into Heritage Toyota knowing what I wanted to accomplish was going to be nearly impossible, but Taylor and Conor worked to try to make it happen for me. We couldn't quite get exactly what I hoped for but they came up with a back up plan that worked out just as well, if not better. It was a near Herculean task to get me out of my lease elsewhere, but they made it happen. I am so grateful for how much time and effort they spent to get me out of the nightmare situation I was in.
Even if you've been to Heritage before and had a bad experience, please please please consider giving them another chance. I don't regret it!