"Casey is the best!"
Casey really made the process of buying our new car simple and stress free. He even brought the car over to my house (we live close by) in order for my wife, who couldn't come to the dealership, to take a look at the vehicle before deciding to purchase it. Casey definitely went above and beyond my expectations.
We bought a car from Heritage in 2014 which was good experience but this time it was a great one. I definitely recommend them to anyone looking for a Toyota. Will definitely come back in the future when we need another car.
"Great dealer to work with"
I have purchased several vehicles from them over the years. They have always given me a deal I was satisfied with and have always stood behind what they said. Every purchase I have made has started via an Internet or phone contact as they are in Vermont and I am in New York State. It’s always been worth the time to travel over there, ferry and all. Give them a call, you won’t be sorry.
"Best customer service!!"
I have been dealing with another Toyota dealer for years. I was looking around for a closer dealer. what I found was a great Dealer & staff that were beyond helpful. Chuck Heingartner was my sales person. He listened and was quick to answer any question I had. He also listened that I wanted a black truck and delivered on the day I was picking it up. (thought I was going to get grey also a good color for me) Jen Erwin from work told me that the staff at Heritage was top notch and she as well had looked at other dealers. everyone on the Heritage team made me feel welcome and I'm looking forward to seeing them again when I get my oil changed. I would highly recommend Heritage to anyone out there needing a new vehicle.
"Great service friendly staff "
I worked with Chuck after submitting a lead online. Chuck was able to set me up with an overnight testdrive which really helped me get a feel for the vehicle I wanted to purchase. Working with the staff at heritage was a pleasure. This is the third vehicle I've bought or leased from them and I don't have any complaints .
"Professional, helpful, great teamwork"
I was in the market for a new pick-up truck and I came back to Heritage Toyota because of thier sales team and the excellent service that I had experienced with my previous Tacoma. My first contact was over the Internet with Rick Rice who sent me information on available trucks and accessories. I previously had worked with Paul Coleman when I purchased my older Tacoma and contacted him again. He was pleasant, professional and above all knowledgable and helpful. I recommend the truck, company and staff to anyone looking for a new or used vehicle.
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"wonderful sales experience"
I have now dealt with Chuck Heingartner for two purchases. My 2014 Tundra and 2016 Hybrid RAV4. I have never met a more knowledgable person in the entire process nor experienced such a low pressure situation in purchasing a vehicle. I am not young so i have bought a few from multiple dealers. So long as Toyota makes what I am looking for my next will also be from Chuck.
"Best experience ever purchasing a vehicle"
My wife and I went to Heritage to tryout a Toyota Tundra. We were greeted by Adam Stoner when we walked in. He got a vehicle for us to tryout and we took it for a drive. We liked the vehicle but they did not have a color on the lot that we liked. Adam said they could get the color we wanted but it might take a few days. After we found out what we would be allowed for our old truck we said put step tubes on and you have a deal. He called us 2 days later and said the truck was being loaded onto a train in Texas and it would be here in 10 or 12 days. Picked truck up today. This is the way purchasing a new vehicle should be. Fun and non stressful. Thank you Heritage and most of all you Adam for making this an easy and enjoyable experience.
I started by emailing Heritage Toyota and Rick got back to me very quickly! He set a convenient time to come by the dealership and introduced me to Mr. Stoner. Adam at Heritage helped me with my lease on a new 2016 Tacoma. His attention to detail and friendly service was much appreciated!!! I would HIGHLY recommend Heritage Toyota and Adam Stoner to anyone looking to buy or lease! Also the finance specialist, Ben was incredible to work with! Good guy and made it quick are relaxed, yet very clear. Great job!!! Brian
Heritage Toyota Scion Sales People, Chuck, Connor, Rick and Travis in the Finance Department were very accommodating to my needs and went the extra mile to exceed what was originally offered (found winter tires and customized an extended service contract that fit my needs). I had a special request after I had purchased my car, they responded quickly, kept me in the loop which ended up with my request being met. I would highly recommend Heritage for your new or used car needs, they are really on your side and will do what it takes to make you a happy customer.
"Matt Babcock, Rick Rice, Jeff O'Meara"
Both did a great job with the whole process, from my first inquiry with Rick via email and then once we go to the dealership, Matt took over and did a great job. Very friendly and helpful throughout. Never felt pushed into anything. Jeff did great job helping us through the financing and additional warrantee info. Price was extremely fair. Whole process took 3 1/2 hours from test drive until we drove off with the new car. Overall, really good experience.
Thanks! Lisa Bailey and Billy Connelly
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