Heritage Toyota - Service Center

My service was complete and done professionally I completely recommend service at Heritage Toyota. Every employee is extremely nice and fully briefs me on work or other things I should know. The I completely recommend service at Heritage Toyota. Every employee is extremely nice and fully briefs me on work or other things I should know. The only thing I find annoying is when I am in the waiting area and have to sit in the very deep chairs. I am short and if I sit with my back against the back of the chairs my feet would be sticking out straight ahead of me! I try to compensate by bringing a pillow to put behind my back, but it doesn't totally solve the problem. I wonder if anyone else has this problem. Obviously I can't expect you to order new chairs, but if the time ever comes, I hope you will give it some thought. More

Scheduled Maintenance with Oil Change Ryan was prompt and very pleasant to work with. He was good at explaining what needed to be done. I hope I get him the next time I bring one of our ve Ryan was prompt and very pleasant to work with. He was good at explaining what needed to be done. I hope I get him the next time I bring one of our vehicles in for service. More

Kept his promise of getting back to me and friendly/helpful. David was very friendly and helpful. He noted when he didn't have an answer for me about a past reported problem. He explained who he had to wait fo David was very friendly and helpful. He noted when he didn't have an answer for me about a past reported problem. He explained who he had to wait for and that he would get back to me with an answer before he left for the day and he followed through with that. More

top notch service Katherine Smith the service advisor did an excellent job. She was extremly helpful and knowledgeable about what needed to be done to my truck, and how Katherine Smith the service advisor did an excellent job. She was extremly helpful and knowledgeable about what needed to be done to my truck, and how much time it takes. The service department has always done an outstanding job in work quality, the amount of time it takes, and value. I very much appreciate the job they do. More

Felt appreciated. Felt like I was the most important person walking in even though I noticed the same treatment of everyone coming in behind me. Told me what was to be Felt like I was the most important person walking in even though I noticed the same treatment of everyone coming in behind me. Told me what was to be done to car up front, and when service was completed, went through status of the work. Noted condition on my winter tires and offered suggestion to budget now for next season replacement. I liked the fact Tom had me thinking ahead about my future needs. More

Heritage Toyota is great to deal with! Katie was my service technician when I brought my Toyota Rav4 in for a lease inspection. She was very pleasant and knowledgeable. They even got my Katie was my service technician when I brought my Toyota Rav4 in for a lease inspection. She was very pleasant and knowledgeable. They even got my vehicle serviced in less than the quoted time so that I was on my way to enjoy the rest of my day! Thank you Heritage Toyota! More

Rapid and courteous The best experience in term of car service. I was prepared to wait for an hour and half but the service was rendered in less than an hour. My insuranc The best experience in term of car service. I was prepared to wait for an hour and half but the service was rendered in less than an hour. My insurance card was outdated and I found my new and updated insurance card in the car. They had called Geico and did the printing for me. What a treat and service! Will stay with Heritage for my new car. Thank you Jay! More

15,000 mile checkup Very satisfied with our service this week. We waited for our car and area was very pleasant and comfortable. Was not able to rate quality of work. Di Very satisfied with our service this week. We waited for our car and area was very pleasant and comfortable. Was not able to rate quality of work. Difficult to know, for oil change, mount tires and check maintenance on car. More

fun to deal with very pleasant to deal with from making the appointment to having the service. they are always very thorough when doing the inspection. no high pressur very pleasant to deal with from making the appointment to having the service. they are always very thorough when doing the inspection. no high pressure to have things done. they show you what and why the recommend something and give you the cost right up front. More

Well Done Service team was responsive and helpful. They provided the recall service at no charge and provided feedback on a couple of needed service issues. Wel Service team was responsive and helpful. They provided the recall service at no charge and provided feedback on a couple of needed service issues. Well Done! More