Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Volkswagen Catonsville
Baltimore, MD
679 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 679 reviews
December 03, 2020
Very courteous and fast service. Sales person(s) and service representative(s) were straight forward about what they can provide and the true cost of the parts. service representative(s) were straight forward about what they can provide and the true cost of the parts. More
by T.dport
Employees Worked With
Naz Islam
December 02, 2020
Heritage VW is a great place to shop & ultimately buy a car. Naz Islam is a true professional and works hard to get you the vehicle and price you need to buy new car. I recommend Heritage VW car. Naz Islam is a true professional and works hard to get you the vehicle and price you need to buy new car. I recommend Heritage VW More
by pedaly
Employees Worked With
Naz Islam
November 28, 2020
Excellent service , everyone was so lovely and kind. I would recommend every one here. Keep up the great work. I was more then satisfied when I left. would recommend every one here. Keep up the great work. I was more then satisfied when I left. More
by brittcarter933
Employees Worked With
Tavon Johnson, Lisa Christopher, Manalee Zarrabian
November 23, 2020
Daniel was great to deal with! He was very professional, answered our questions and never lost sight of us on a very busy Saturday. Also very appreciative that the team was able to get us taken care of. The answered our questions and never lost sight of us on a very busy Saturday. Also very appreciative that the team was able to get us taken care of. The showroom was very modern, well lite, with lots of amenities. Steve was also very professional and checked in with us through the course of the day. We are from PA but will gladly make the trip again when the time comes! Also noted that Manalee was literally flying around the showroom, taking care of customers! I spent 18 years in the industry and would hire either of these team members immediately. They are great assets to your organization. Thanks again. More
by raycer11
Employees Worked With
Steve Knolle, Daniel Falonipe
November 19, 2020
Mannalee was a pleasure to work with. From the initial hello to when I was handed the keys to my new Passat R-Line. She had honest answers to all.of my questions. She made the entire car buying experienc hello to when I was handed the keys to my new Passat R-Line. She had honest answers to all.of my questions. She made the entire car buying experience enjoyable. More
by mrashford2000
Employees Worked With
Tavon Johnson, Steve Knolle, Lisa Christopher, Manalee Zarrabian
November 18, 2020
Great experience, very clean and professional staff.Best Great experience, very clean and professional staff. Best of all were able to work with me and give me a great deal! Breanna Fisher was great to wor Great experience, very clean and professional staff. Best of all were able to work with me and give me a great deal! Breanna Fisher was great to work with. SHe attended to my every need and followed up every time. More
by accmarks
November 13, 2020
If I could give Manalee 10 stars I would. Out of all of the vehicles I've purchased, she made the entire process enjoyable. Her positive energy and style is amazing!!! Thank you for picking her to be my sa the vehicles I've purchased, she made the entire process enjoyable. Her positive energy and style is amazing!!! Thank you for picking her to be my salesperson!!! More
by CraigD
Employees Worked With
Steve Knolle, Lisa Christopher, Manalee Zarrabian
November 11, 2020
Lisa was superb she answered all of my questions and was helpful anything that i needed. She made sure i was hooked up with my new tiguan, Thank you Thank you Thank you Lisa !!!!!! helpful anything that i needed. She made sure i was hooked up with my new tiguan, Thank you Thank you Thank you Lisa !!!!!! More
by k.scholar01
Employees Worked With
Lisa Christopher
November 06, 2020
What can I say!! She is very personable, and super likable!!! Excellent salesperson!! She made the whole experience easy and enjoyable.I will definitely recommend this place to my friends and family likable!!! Excellent salesperson!! She made the whole experience easy and enjoyable.I will definitely recommend this place to my friends and family More
by 2019Ruby
November 03, 2020
Lisa Christopher in the finance department was amazing. I am in finance as well and Lisa knows her stuff! MY son loves the car and I thank Lisa, Steve and Breanna for making it happen! Thanks again fo am in finance as well and Lisa knows her stuff! MY son loves the car and I thank Lisa, Steve and Breanna for making it happen! Thanks again for everything! More
by shaun.mahoney
Employees Worked With
Lisa Christopher
