Heritage Volkswagen Catonsville

I've gotten my last 12 cars here. I liked it so much, I also worked there for 2 years ! I liked it so much, I also worked there for 2 years ! More

Wes is an outstanding salesman. I purchased a vehicle from his previous location and he took care of us. When I needed another vehicle there was no question but to go back. I found I purchased a vehicle from his previous location and he took care of us. When I needed another vehicle there was no question but to go back. I found out he was working at another dealership and had to go there! Again he exceeded my expectations and sold me a second car. Super detailed and made sure the process was smooth. If you need a vehicle, make sure you visit Mr Wes! More

We enjoyed working with James Franklin. He was very helpful and understanding. No pressure at all. He stayed with us and helped us get into the vehicle we wanted. He also ensured that we we He was very helpful and understanding. No pressure at all. He stayed with us and helped us get into the vehicle we wanted. He also ensured that we were connected with the right personnel for our different steps along the way. I appreciate that he called after the sale to check on us and see how our transition to our new vehicle was going. More

Khalil is truly Mr. Customer Service. He worked with us for months. He's very patient and knowledgeable. He will go above and beyond to understand your needs and help yo Customer Service. He worked with us for months. He's very patient and knowledgeable. He will go above and beyond to understand your needs and help you find the right car. We highly recommend working with Khalil. Due to Khalil's hard work, we did buy a 2024 ID4 and love it. Unfortunately, Heritage didn't have the color we wanted and we ended up buying from a different VW dealer. More

Great person to work with. Answered all my questions to my satisfaction . Great personality .Pleasure doing business with him. Answered all my questions to my satisfaction . Great personality .Pleasure doing business with him. More

I can’t say enough great things about my experience at Heritage Volkswagen Catonsville, especially thanks to Anthony (Sales Manager) and Jordan (Sales Associate). From start to finish, they made the car-b Heritage Volkswagen Catonsville, especially thanks to Anthony (Sales Manager) and Jordan (Sales Associate). From start to finish, they made the car-buying process incredibly smooth, respectful, and even enjoyable! I was honestly on the fence about making a purchase, but their professionalism and encouragement gave me the confidence I needed to move forward. Jordan helped me find the perfect Atlas Cross Sport SEL, and Anthony made the trade-in process quick and stress-free. They even stayed late to make sure everything was completed properly. That level of care and commitment meant so much. Thanks to them, I drove off the lot thrilled with my decision and absolutely in love with my new vehicle. If you’re considering a VW, go see Anthony and Jordan at Heritage Volkswagen Catonsville…they’re the real deal! More

Everyone was very knowledgeable when I asked questions. Everyone was polite and very caring to why I needed another car after my previous car was stolen Everyone was polite and very caring to why I needed another car after my previous car was stolen More

Horrible experience at this dealer purchased 3 VW vehicles from 2021-2023. Didn’t have any issues before. Obviously new staff now, they are only interested in wasting time, they forget details from o vehicles from 2021-2023. Didn’t have any issues before. Obviously new staff now, they are only interested in wasting time, they forget details from one conversation to the next. Just some old school scummy car dealer practices. They were not interested in getting a deal done, just wasting time. I took my business down the road, bought a car same day at a honest dealer. David, Jordan and a finance lady were the individuals I interacted with, just all over the place More

Brandon is the best! We’ve been using Heritage VW since the OM location closed, and everyone is always beyond personable and helpful. Brandon was not pushy, answered our We’ve been using Heritage VW since the OM location closed, and everyone is always beyond personable and helpful. Brandon was not pushy, answered our questions, and was extremely patient as we worked out the financials. I would never consider going anywhere else as long as I’m driving a VW! Truly, the best experience! More