Heritage Volkswagen Catonsville

Great service and experience We were looking for a particular car at a specific price point. Richie was exceptional in working with us to get the car we wanted at a reasonable pri We were looking for a particular car at a specific price point. Richie was exceptional in working with us to get the car we wanted at a reasonable price. He's a great listener and works hard for his customer. I'll just add that Dave in finance was super friendly and answered all of our questions. Just a great experience all around. More

Excellent! Excellent Experience! Denny in particular is very knowledgeable and helpful, and always available on short notice to find solutions. Will plan to wo Excellent Experience! Denny in particular is very knowledgeable and helpful, and always available on short notice to find solutions. Will plan to work with Russel for my next purchase. More

Very helpful Richie was very helpful in finding me a car and lease payment I was looking for. I appreciated his time and effort to make the process very easy and Richie was very helpful in finding me a car and lease payment I was looking for. I appreciated his time and effort to make the process very easy and efficient. Thanks! More

Honest Lamar was an excellent Sales person. He was honest and upfront. It felt good to hear someone tell you how things are going to be and, it happen exactl Lamar was an excellent Sales person. He was honest and upfront. It felt good to hear someone tell you how things are going to be and, it happen exactly how he said it. I give this salesperson 5 stars for helping me purchase a car and a big thank you to Scott Thanks Lisa More

Great purchasing experience! ! The dealership was clean, and welcoming and all employees we met during the purchasing process were friendly, well informed, and helpful. We had a ! The dealership was clean, and welcoming and all employees we met during the purchasing process were friendly, well informed, and helpful. We had a great test drive which led us to purchase a used 2015 Mazda cx-5! Our salesman, Lamar Blakney, was friendly, well informed, and very professional! We love our new car!!! More

Attentive The staff was attentive, helpful, straight forward. Wanted to sell me a car. New staff primarily helped us and were very committed to making us happy The staff was attentive, helpful, straight forward. Wanted to sell me a car. New staff primarily helped us and were very committed to making us happy. More

Great experience! Will always come to Russel for my cars. Richie Ramkelawan was my salesman. He is very honest and listens to what you have to say. I truly appreciate h Will always come to Russel for my cars. Richie Ramkelawan was my salesman. He is very honest and listens to what you have to say. I truly appreciate his pleasant and professional way he worked with me. James the manager was very polite and professional. He worked with us to get the best deal. More

The Best Car Buying Experience Ever !!!! Yesterday, at Russell Volkswagon Dealership was a "Blessing". From the moment I went on their website to the end of the processing of the sale of the Yesterday, at Russell Volkswagon Dealership was a "Blessing". From the moment I went on their website to the end of the processing of the sale of the vehicle I purchased, was nothing short of a Miracle. Richie Ramkelawan is a "Godsend". He called me as soon as I inquired on line about the Honda CR-V, also the Inernet Manager C.J. and, Scott the General Manager called, all before my appt. on Saturday. They had everything ready for my purchase, and then James Kelly (Sales Manager) and Serge Calmic (Finance Guy) worked fiercely to get me the best interest rate, and financing possible. All these people at Russell Volkswagen treat you like 'Royalty" . If you don't go here for next purchase you are missing the deal of a lifetime. Thank you Guys, I am an Estatically Happy Customer for Life. Tanya Fernandez Rice More

Out of the way and worth the trip The VW dealer in Laurel is 8 miles from home. Having bought a Toyota from Russel Toyota I still take it in for service. I like them. So buying a The VW dealer in Laurel is 8 miles from home. Having bought a Toyota from Russel Toyota I still take it in for service. I like them. So buying a new car for our son when we went through our bank's buying service the best price for the car configured was at Russel VW. What the heck, why not. Several hours later we're proud owners of a 2016 Golf. Ask for Ritchie - he and James Kelley went to great lengths to find the car we wanted and at a price lower than we were expecting. More

Bought a Used Car We came to Russel looking for a used car and the salesman who we worked with, Lamar, was incredibly patient. We got the exact car that we wanted at a We came to Russel looking for a used car and the salesman who we worked with, Lamar, was incredibly patient. We got the exact car that we wanted at a reasonable price. The only issue we had was waiting to be processed through financing. It took 5 hours! More