Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herlong Ford
Edgefield, SC
911 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 911 reviews
September 12, 2019
Excellent customer service The customer service here was excellent. They worked hard to make sure we were happy and our needs were met. We were pleased with the price and the pr The customer service here was excellent. They worked hard to make sure we were happy and our needs were met. We were pleased with the price and the process. More
by LAURENTENLOW
Verified Customer
Helpful September 11, 2019
Great sales experience, good price on my truck. The variety of trucks that was on the Herlong lot was superior to the other dealerships in the greater Augusta area. Combine that with the personal m The variety of trucks that was on the Herlong lot was superior to the other dealerships in the greater Augusta area. Combine that with the personal management style I observed and I hope to keep Herlong as my dealership in the future. More
by JAMES_HERBERT
September 09, 2019
2018 Expedition Had to take 201 8 expedition to dealer to replace cracked lens cover we hadn't been gone long in loaner car before they called and had it replaced wit Had to take 201 8 expedition to dealer to replace cracked lens cover we hadn't been gone long in loaner car before they called and had it replaced with a brand new shiny lens excellent job More
by Ford Fan
September 06, 2019
Perfect Fred Munns is absolutely great to work with. Truly went the extra mile Friendly and trustworthy is an attribute of this salesperson at the dealershi Fred Munns is absolutely great to work with. Truly went the extra mile Friendly and trustworthy is an attribute of this salesperson at the dealership. More
by R.TROTTER07
September 04, 2019
car purchase Very good service, Fred Munns is great to work with, overall very pleased with the experience. Meryl herlong was also great to work with. The Tech rep Very good service, Fred Munns is great to work with, overall very pleased with the experience. Meryl herlong was also great to work with. The Tech rep did a very good job of providing directions for all the options. This service makes the car buying experience top notch. More
by sfivefish
September 04, 2019
Used vehicle purchase I would highly recommend Herlong Ford. They answered all questions I had and helped me find the vehicle I wanted. I live about an hour away from the d I would highly recommend Herlong Ford. They answered all questions I had and helped me find the vehicle I wanted. I live about an hour away from the dealership and made the process of buying from them easier than any dealerships near me that I dealt with throughout my vehicle shopping. More
by BOBBYKEENUM23
September 02, 2019
Great, easy buying experience Jim was excellent to work with. He made the buying process very fast and easy without any pressure. Janet was also great to work with on financing Jim was excellent to work with. He made the buying process very fast and easy without any pressure. Janet was also great to work with on financing and beat the credit union rates. Would recommend both to anyone looking to buy.. More
by AHenry
September 02, 2019
Bought F 350 SD Good service with getting the truck. Truck wasn't detail very good. I thought Jim did a fantastic job meeting out needs. Felt the price could have b Good service with getting the truck. Truck wasn't detail very good. I thought Jim did a fantastic job meeting out needs. Felt the price could have been better. Overall a pleasant experience. More
by DIEHL0
August 29, 2019
Natalie Stevens Natalie and the team at Herlong Ford made the experience easy and relaxing. We went to buy a truck and left with 2 new vehicles! Thank you! Natalie and the team at Herlong Ford made the experience easy and relaxing. We went to buy a truck and left with 2 new vehicles! Thank you! More
by JTLANE88
August 28, 2019
Enjoyable! Natalie, my sales rep was very responsive to all my calls and text and I did text her A LOT! She was very patient with me and didn’t push me into a ca Natalie, my sales rep was very responsive to all my calls and text and I did text her A LOT! She was very patient with me and didn’t push me into a car I was just settling for. Her response “ I want you to get what you want” and a few weeks later I had the car that I wanted! More
by EBGENTRY96
