I hate buying a car! Aggressive sales tactics. Confusing pricing, Sneaky extra charges. Endless followup phone calls. I dread the experience. Why must a simple transaction be so difficult and stressful.
Great news. I had a surprising experience at Herlong Ford. Found the car I wanted with an internet search. Great pricing. Absolutely no hidden fees or surprises. Sales staff that were actually helpful and pressure free.
I traveled from Illinois to pick up the car. Thanks to American Airlines, travel plans were disrupted. I never made it to Augusta, but I did get to Charlotte, NC. I called to let them know the change in my plans and that I would drive a rental to Edgefield, SC.....Nope! Marquis Talbert drove to Charlotte and picked me up. 3 hours each way! I enjoyed the chance to get to know this fine young man.
I got a great deal too. $3000 less than my local dealer quoted for the exact car.
Richard the Tech guy is awesome. I kept his card for future reference.
If you are in the market for a Ford, I would give them a chance.