
Herlong Ford
Edgefield, SC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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do the same thing over and over and expect different results Purchased a used car from Herlong and it had some issues. I've been back to the dealership 5-6 times to get one ride issue resolved and all they do Purchased a used car from Herlong and it had some issues. I've been back to the dealership 5-6 times to get one ride issue resolved and all they do is rebalance the tires. Salesman is now complaining that they're losing money on the vehicle now because they keep having to work on it. Purchase paperwork says that they would take care of it. I've told them it's a bad tire, yet all they do is rebalance, drive, and say it's good now.....only to find out that it's not later down the road. He's apparently not concerned about the money that I've spent taking it back and forth nor the time that I've wasted trying to get it corrected. Don't waste your time with them. More
Good Customer Service Very nice and helpful. Service was quick and explained in detail. Informed of other needed repairs and this was also explained to me in detail. Very nice and helpful. Service was quick and explained in detail. Informed of other needed repairs and this was also explained to me in detail. More
In and out quick I came in without a appointment and they worked me right in ,oil change ,tire rotation and they took care of a recall that needed to be done , they ar I came in without a appointment and they worked me right in ,oil change ,tire rotation and they took care of a recall that needed to be done , they are top notch ,great people. If people were like Gina the world would be a better place ,I mean that from the bottom of my heart , Christopher Waters More
Fixing ABS Speed Sensor Thanks for the great help in fixing the right rear ABS Speed Sensor and correcting. No more warning lights as it's driving smoothly now with 350,000 Thanks for the great help in fixing the right rear ABS Speed Sensor and correcting. No more warning lights as it's driving smoothly now with 350,000 Mike's and still going strong! John More
Excellent experience Can not complain about the service. Excellent service with help in picking out my new truck. Unfortunately after leaving the dealership I was involve Can not complain about the service. Excellent service with help in picking out my new truck. Unfortunately after leaving the dealership I was involved in an accident and they were also extremely helpful with helping me make sure I had everything I needed. Will definitely be back to purchase another truck. More
Gina is beyond wonderful! Gina coordinated the appointments and made sure the work was done, as we had agreed. Her communication (via text, as requested by me) was excellent. Gina coordinated the appointments and made sure the work was done, as we had agreed. Her communication (via text, as requested by me) was excellent....she checked with me to ensure I approved of the additional work that was found to be necessary. She also communicated several extra times to keep me up to date on the progress (and texted a pic of my truck safely locked up inside before they left on Friday as a major sotrm approached). Very satisfied with the service department. Worth the extra drive for me to use this dealer. More
New Car - 1st Service Delay in ordering parts for horn malfunction. Informed part was ordered Monday and found out it was not ordered til Tuesday. Kept car for 5 days! Delay in ordering parts for horn malfunction. Informed part was ordered Monday and found out it was not ordered til Tuesday. Kept car for 5 days! More
Service with a smile! Very friendly staff, my car was serviced at the time they promised. The price was right and I will Most definitely return for my next service!! Very friendly staff, my car was serviced at the time they promised. The price was right and I will Most definitely return for my next service!! More
Always a great experience We have purchased several vehicles from Herlong Ford. Everyone is always nice and caring. Fred, Jaime, and everyone is great. Many thanks to everyone We have purchased several vehicles from Herlong Ford. Everyone is always nice and caring. Fred, Jaime, and everyone is great. Many thanks to everyone there for making the sale easy. More
Well it's a great system Well another enjoyable visit to the service department they did a full examination of my Ford F-150 made the recommendations what was under warranty p Well another enjoyable visit to the service department they did a full examination of my Ford F-150 made the recommendations what was under warranty parts were ordered and again I congratulate the team the Excellence of experience in the gratitude that they showed me for being a faithful customer More