Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Herlong Ford, Inc. We would like the chance to talk to you further so please do call us at (803) 637-3151 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for choosing Herlong Ford, Inc., and we hope to see you again soon!
"Had a freak occurrence where random bolt broke AC..."
- 3RHALE Verified Customer Verified Customer
Had a freak occurrence where random bolt broke AC condenser. Warranty wouldn't cover it, but Herlong worked with me to make it right. They also made sure I had a loaner while they took care of the job. Great work by the Herlong Team.
Hi, we're happy you found our staff to be so supportive during your experience here at Herlong Ford, Inc.. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!