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Herlong Ford - Service Center

Edgefield, SC

4.2
214 Reviews

214 Reviews of Herlong Ford - Service Center

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July 28, 2023

Always respectful and considerate when I talk with someone at Herlong Ford. I highly recommend this dealership. More

by Bigdaddyjoe2073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

We always receive excellent customer service! The service department staff is friendly and knows our names when we call them! They are great! More

by frances.nessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN HATCHER
September 27, 2022

Another horrible experience with the service department at Herlong. I brought my car in to fix an AC issue that they had already attempted to fix previously (it stopped working before i even got home). Th More

by Rose9marie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Huizenga
1.0
This rating includes all reviews, with more weight given to recent reviews.
LINDA BUTLER
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN HATCHER, Cj Messer
August 25, 2022

I can’t rate an employee. . I have no idea of any of their names ! I am sorry! They were all nice, friendly and seemed to know their job. More

by FMBURNS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN HATCHER
August 24, 2022

Always great service and friendly people. I trust Herlong Ford Service Department to be thorough and proficient. More

by DC1GATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN HATCHER
August 07, 2022

they get the job done on time and correctly. very friendly tech people all the time More

by dadjad74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN HATCHER
July 26, 2022

Great customer service from the team at herlong ford. I would hightly recommend them to anyone. More

by DWLEONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN HATCHER
July 21, 2022

Took vehicle in for regular service. Everyone was quite pleasant and courteous. Job done on schedule in a very acceptable time frame. I'll be back when next service is due! THANKS! More

by Bill G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Worst experience ever with service department. I got back into my vehicle an drove off More

by JAMESABRINDEL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle Huizenga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALLAN HATCHER
July 02, 2022

I waited over two hours to be told it would cost over $600 to fix something. I had been in multiple times for this issue and told they’d need to see it happen to fix it. now that my warranty is out, they More

by Scbaseballmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know
1
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