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Herman Cook Volkswagen
Encinitas, CA
132 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 132 reviews
May 18, 2026
The team was great, very helpful! Answered all my questions and walked me through the process! Will continue to work with Jesus and his team for all our family car needs. Answered all my questions and walked me through the process! Will continue to work with Jesus and his team for all our family car needs. More
by BIBILUJANV
Verified Customer
May 16, 2026
Easy to make appointment. Service team got right on it. Work completed on time. When I picked up my car they had washed it! I always have my car serviced at Cook VW Service team got right on it. Work completed on time. When I picked up my car they had washed it! I always have my car serviced at Cook VW More
by GETGREGALLEN
Employees Worked With
Alan and Ricardo
May 15, 2026
My experience with the dealership was fantastic. The Team was knowledgeable and transacted the deal in a family, friendly manner. The Team was knowledgeable and transacted the deal in a family, friendly manner. More
by dohpaul
Employees Worked With
May 13, 2026
I had an excellent experience with them they are the best always and I never going to change to another company thank you always and I never going to change to another company thank you More
by YOLANDARUIZ65
May 11, 2026
Your team was wonderful! Promt service! My car was taken care of in a short period of time! Promt service! My car was taken care of in a short period of time! More
by karinlekas
Employees Worked With
May 11, 2026
Easy to make an appointment and always fine work performed. Here are five more words. performed. Here are five more words. More
by rkchambers
May 11, 2026
Alan, my service tech did an amazing job with breaking the bad news that my 2021 RTO needed a new water pump. Just slightly out of #Warranty Alan worked with his manager to get the water pump installed qu the bad news that my 2021 RTO needed a new water pump. Just slightly out of #Warranty Alan worked with his manager to get the water pump installed quickly and for a reasonable price I sincerely appreciate that and would recommend anyone to Herman Cook VW. More
by craigmwh
Employees Worked With
May 10, 2026
Annie has helped me purchase a car multiple times. She is so knowledgeable, accommodating and makes the process easy! She is so knowledgeable, accommodating and makes the process easy! More
by Bobheydet
May 09, 2026
Excellent service with a courteous and friendly staff. Clean well maintained property with comfortable waiting room. Clean well maintained property with comfortable waiting room. More
by mestrada432
