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Herman Cook Volkswagen
Encinitas, CA
156 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 25, 2026
They seem to care about my satisfaction.
They always do a thorough job. They are good about providing me with transportation while my car is being serviced. I do feel they shouldn’t charge m
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by dr.nickdrnick
Verified Customer
Verified Customer
Employees Worked With
June 23, 2026
Ricardo was very welcoming, helpful and gave us very good
service from the moment we arrived and the time we left. He truly went above and beyond. This was my 1st visit and I will be a returning customer mai
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by rahulprajapati1223
Verified Customer
Verified Customer
Employees Worked With
Ricardo
June 23, 2026
This is my go-to place anytime something goes wrong with
my car! Ricardo and Allen and all the folks at Herman-Cook always take such good care of everyone that comes in.
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by Aj
Verified Customer
Verified Customer
Employees Worked With
Ricardo, Allen
Dealership Inventory (130 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
