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Herman Cook Volkswagen

Encinitas, CA

4.8
114 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest. Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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1435 Encinitas Blvd.

Encinitas, CA

92024

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Top Reviewed Employees

Eric Axford at Herman Cook Volkswagen

Eric Axford

Service Manager
4.8
This rating includes all reviews, with more weight given to recent reviews.
Annie MacPherson at Herman Cook Volkswagen

Annie MacPherson

Sales Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Lopez at Herman Cook Volkswagen

Jesus Lopez

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kwait at Herman Cook Volkswagen

Bill Kwait

Sales Person
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

April 26, 2026

Mostly smooth and pleasant experience buying a used Volkswagen from Herman Cook VW. Annie was helpful and low pressure. Only hiccup was their attempt to force to purchase a pre installed aftermarket se More
by gschiff Verified Customer

Employees Worked With

Matthew Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Annie MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.

April 25, 2026

Ricardo was very nice and helpful, service was done exactly when he said it would be. We felt very taken care of. More
by sophia_elsh Verified Customer

Employees Worked With

Ricardo Sanchez

April 25, 2026

Always appreciate the great service which is why we continue to do our services at the dealership. Fair pricing, always an enjoyable experience! More
by joannegalland8 Verified Customer

Employees Worked With

Alan

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Shuttle Service
  • Television
  • Vehicle Sanitization
  • Vending Machines
Herman Cook Volkswagen, Encinitas, CA, 92024