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Herman Cook Volkswagen

Encinitas, CA

4.8
102 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest. Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
Contact Dealership

1435 Encinitas Blvd.

Encinitas, CA

92024

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Top Reviewed Employees

Eric Axford at Herman Cook Volkswagen

Eric Axford

Service Manager
4.9
This rating includes all reviews, with more weight given to recent reviews.
Annie MacPherson at Herman Cook Volkswagen

Annie MacPherson

Sales Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Lopez at Herman Cook Volkswagen

Jesus Lopez

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kwait at Herman Cook Volkswagen

Bill Kwait

Sales Person
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

April 06, 2026

Since the purchase of my 2015 Volkswagen Passat the service from Cook Volkswagen has been excellent. The Service manager Eric Axford has always been helpful and has always given the accurate informatio More
by barry43 Verified Customer

Employees Worked With

Eric Axford
5.0
This rating includes all reviews, with more weight given to recent reviews.

April 04, 2026

Always great, attentive, quick professional service, in some ways even better than that provided by all of the luxury dealerships. More
by MNICITA Verified Customer

Employees Worked With

Eric Axford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Joslin, also 5 stars

April 03, 2026

The salesperson and manager were excellent in educating us as far as entering this realm of EV Vehicles. Just superb. More
by giloriol Verified Customer

Employees Worked With

Eric Axford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kwait
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Shuttle Service
  • Television
  • Vehicle Sanitization
  • Vending Machines
Herman Cook Volkswagen, Encinitas, CA, 92024