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Herman Cook Volkswagen
Encinitas, CA
179 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 17, 2026
I’ve been servicing my Jetta at Herman Cook VW for many
years now; I keep coming back because of their excellent customer service and their experience and certified VW trained service techs. Sure I can pay
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by mestrada432
Verified Customer
Verified Customer
Employees Worked With
October 17, 2026
Proactive communication.
Consistently meets or exceeds expectations Not the closest dealer to my home but worth the drive
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by stevebutton
Verified Customer
Verified Customer
Employees Worked With
October 09, 2026
I am a huge fan of Ricardo Sanchez.
He is amazing. Extremely competent and a very caring individual. Can't give him enough praise .Great guy.
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by alanonrun
Verified Customer
Verified Customer
Employees Worked With
Ricardo Sanchez
Dealership Inventory (110 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
