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Herman Cook Volkswagen
Encinitas, CA
166 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 15, 2026
Professional, wise in all things VW, fast, efficient
service with a smile every time you go, and they also find for you what you forgot to mention that you needed
to be done. VWs keep going with Herma
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by Marta
Verified Customer
Verified Customer
July 11, 2026
Each time I need to take in my car for service , the
staff is not only helpful but also informative. They go above and beyond, which is why I skip the VW dealership that is close to my home and drive fa
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by ZooKeeper
Verified Customer
Verified Customer
Employees Worked With
July 10, 2026
I’ve been coming to Herman Cook VW for over 4 years.
Alan and Ricardo in the service department are very helpful and friendly. I definitely recommend Herman Cook.
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by humelaker
Verified Customer
Verified Customer
Employees Worked With
Ricardo Sanchez and Alan Joslin
Dealership Inventory (127 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
