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Herman Cook Volkswagen
Encinitas, CA
187 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 14, 2026
Very professional, knowledgeable and courteous team.
I have trusted this dealer for more than 20 years. With the current cost of new cars I would rather keep my car for a bit longer.
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by PERICLESGALILEI
Verified Customer
Verified Customer
Employees Worked With
Alan Joslin, Christian, the cashier. It is the whole team!
November 09, 2026
Alan was very nice, professional and very communicative.
My vehicle was done on time and I really like coming there to get it serviced.
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by cheryltwins2
Verified Customer
Verified Customer
Employees Worked With
Alan Joslin
November 04, 2026
Easy in easy out.
Full communication about estimate and pickup. Recommendations also thorough for future needs.
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by E.clark
Verified Customer
Verified Customer
Employees Worked With
Allen
Dealership Inventory (108 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
