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Herman Cook Volkswagen
Encinitas, CA
184 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 29, 2026
I have always been impressed with the service department
at Cook VW. They are honest and no high pressure or attempts to build the invoice that I have seen elsewhere. I was also impressed with my service
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by KESMITHLJ
Verified Customer
Verified Customer
Employees Worked With
Allen Joslin
October 28, 2026
Service Dept does an “exceptional job” with my 2013 VW
Beetle and “Ricardo is exceptional too” in Customer Service!
Thank You, Appreciate You All at Herman Cook.
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by GETDIANB
Verified Customer
Verified Customer
Employees Worked With
Ricardo Avi Sanchez
October 28, 2026
I always like going here because of Ricardo.
He is so helpful and makes it a pleasant experience.
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by shellyf
Verified Customer
Verified Customer
Dealership Inventory (111 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
