Herrin-Gear INFINITI

My experience with the service department was great. Everyone was courteous and knowledgeable. In the future I’m doing all of my repairs at Herrin Gear Everyone was courteous and knowledgeable. In the future I’m doing all of my repairs at Herrin Gear More

They are awesome. They helped me get everything I needed for my truck. Mr. Ayers and his crew did everything I need and wanted to my vehicle. I loved the service I received. for my truck. Mr. Ayers and his crew did everything I need and wanted to my vehicle. I loved the service I received. More

recall on break system (maybe ABS) The manager, James, called to set up my appt for the recall. He offered to come pick up the car, but I asked for a loaner in case I needed to run an The manager, James, called to set up my appt for the recall. He offered to come pick up the car, but I asked for a loaner in case I needed to run an errand for my boss. That was no problem, just for me to ask for Randy (which is the service person I ALWAYS use. Everything went totally smooth and Randy and James are so easy to work with. They even had my car washed and vacuumed. More

Shanehan and Lathario went above and beyond to accommodate our needs. I would definitely recommend these guys and Herrin-Gear Infiniti to friends and family! accommodate our needs. I would definitely recommend these guys and Herrin-Gear Infiniti to friends and family! More

Serviced to sell I needed my car serviced to sell. I wanted it to be in great condition for the new owner. Everyone was very helpful to me in deciding what needed t I needed my car serviced to sell. I wanted it to be in great condition for the new owner. Everyone was very helpful to me in deciding what needed to be done, I am confident that the correct repairs were made and the new owner will be happy and safe. Thank you everyone at Herrin-Gear Infiniti! More

Trisha is hardworking and a great asset to your team. It is a pleasure interacting with her. She makes the experience enjoyable. I will definitely return. is a pleasure interacting with her. She makes the experience enjoyable. I will definitely return. More

Mrs.J.Butler Randy Walker I want to thank for another rewarding experience I will see you at my next service appointment keep up the good service JANICE. Randy Walker I want to thank for another rewarding experience I will see you at my next service appointment keep up the good service JANICE. More

Herrin Gear Infiniti First I would like to thank Mr. Ayers for turning my experience at Herrin Gear Tuesday, July 7, 2020 from a debacle into a pleasant one. He was unde First I would like to thank Mr. Ayers for turning my experience at Herrin Gear Tuesday, July 7, 2020 from a debacle into a pleasant one. He was understanding, caring and professional about the situation that was happening to me. He resolved the problem I was having and my car was serviced no thanks to Tricia Montgomery. She should not be in the service department if she does not know how to critical think and problem solve. She showed lack of concern and I do not want to ever deal with her again or I will be taking my car to another dealership and will definitely not purchase another car from Herrin Gear again. More

The personnel in the service Dept was courteous knowledgeable & nice. Whenever I purchase another vehicle i will surely buy it from Herrin Gear because of experience knowledgeable & nice. Whenever I purchase another vehicle i will surely buy it from Herrin Gear because of experience More

Excellent second experience with Infiniti purchase Worked with Shanehan on JX35 purchase in 2013. Glad to see Shanehan still running the showroom in 2020 and working with us on purchase of new 2020 QX Worked with Shanehan on JX35 purchase in 2013. Glad to see Shanehan still running the showroom in 2020 and working with us on purchase of new 2020 QX80. Also worked with Justin McFarland on further details of the deal and then with Tim Gray to finalize the financial end of the deal. All great folks to work with. More