Herrin-Gear INFINITI

Justin McFarland did an outstanding job. He was very professional and easy to work with. Explained all of the features and was very knowledgeable. He made the car shopping/buying experience great. professional and easy to work with. Explained all of the features and was very knowledgeable. He made the car shopping/buying experience great. More

The Service on my 2011 Infiniti was done in a very efficient and effective manner! I arrived at the service department at 7:30 am and received a called that my vehicle was ready to be picked up by 10 efficient and effective manner! I arrived at the service department at 7:30 am and received a called that my vehicle was ready to be picked up by 10:30 pm! I am always impressed with the urgency and priority they give to my vehicle! More

Great customer Very professional staff. They believe in putting their customer's needs and concerns first. Friendly environment and the customers are made to feel as Very professional staff. They believe in putting their customer's needs and concerns first. Friendly environment and the customers are made to feel as I they are at home. More

Randy was courteous, professional, and accommodating. We travel over 2 hours to this dealership for an oil change because of the compassionate, professional service dept. Although Randy was with a custom We travel over 2 hours to this dealership for an oil change because of the compassionate, professional service dept. Although Randy was with a customer when we arrived, he asked James to greet us (by name) with an update which made us feel appreciated and validated. Randy provided immediate consultation and answered all our questions when additional repairs were needed. More

I’ve always had a great experience at this dealership. I will always keep coming here for any of my service needs. Great job for the entire team. will always keep coming here for any of my service needs. Great job for the entire team. More

I didn’t have an appointment, I got to the service department at approximately 4:30 and they still fitted me in to change my oil an rotated wtires department at approximately 4:30 and they still fitted me in to change my oil an rotated wtires More

Service Consultant Randy Walker always pleasant and accommodating. My oil leak was repaired while I waited, car was washed and I was treated very fair. I've been a cust Randy Walker always pleasant and accommodating. My oil leak was repaired while I waited, car was washed and I was treated very fair. I've been a customer for about 20 years. After this last visit, I'll most likely stay with Infiniti for another 20. More

Excellent Customer Service The staff is very knowledgeable and accommodating. They go above and beyond to make sure that you are completely satisfied with your purchase and tha The staff is very knowledgeable and accommodating. They go above and beyond to make sure that you are completely satisfied with your purchase and that you have the best experience possible. Making an appointment online is very easy and convenient and someone is there to greet you upon arrival. More

Making an appointment is so easy. The employees are friendly and accommodating. I like getting an email message with recommended repairs while my car is in the shop. friendly and accommodating. I like getting an email message with recommended repairs while my car is in the shop. More

All of the staff was very friendly and helpful. It’s definitely worth an hour and half stone to have my vehicle serviced at Herrin-Gear. definitely worth an hour and half stone to have my vehicle serviced at Herrin-Gear. More