Herrin-Gear INFINITI

Very helpful and professional Customer Service Antonio provided excellent assistance over several months as I shopped for another vehicle from the dealership. The whole staff has proven to be very Antonio provided excellent assistance over several months as I shopped for another vehicle from the dealership. The whole staff has proven to be very supportive. More

Purchase of car Terrance and Infiniti were both amazing to work with. Easiest sales process that I have ever had. Would go back to them in a heart beat and would re Terrance and Infiniti were both amazing to work with. Easiest sales process that I have ever had. Would go back to them in a heart beat and would recommend them to anyone. More

Excellent! Antonio made me feel welcomed, and never hassled me. It was a truly enjoyable car buying experience. I would recommend him to anyone. Antonio knowledg Antonio made me feel welcomed, and never hassled me. It was a truly enjoyable car buying experience. I would recommend him to anyone. Antonio knowledge of the vehicles past and present was remarkable. More

30000 mile servicw I am extremely please with the service department at Herrin Gear. The staff is wonderfully accommodating and does the most to keep their customers sa I am extremely please with the service department at Herrin Gear. The staff is wonderfully accommodating and does the most to keep their customers satisfied. Service Rep Tristan Taylor goes above and beyond all expectations!! More

Horrible service for the quality that you are paying for . They claim they do not know what’s going on with your car when you bring it to them with problems. I WOULD for the quality that you are paying for . They claim they do not know what’s going on with your car when you bring it to them with problems. I WOULD NOT RECOMMEND NOBODY TO GET AN INFINITI BECAUSE IT IS A WASTE OF TIME AND SERVICE. More

Best car buying experience ever! Excellent service! Spent a little over an hour test driving several cars. Came back the next day for about another hour to finalize it all. 2 1/2 hour Excellent service! Spent a little over an hour test driving several cars. Came back the next day for about another hour to finalize it all. 2 1/2 hours total and done! Simply Amazing! Their professionalism was outstanding and the dealership is top notch. More

New Car Purchase Terrance was a pleasure to work with. He was respectful, listened to our needs/wans and didn't try to sell or push our decision, he wisely allowed us Terrance was a pleasure to work with. He was respectful, listened to our needs/wans and didn't try to sell or push our decision, he wisely allowed us to ponder, discuss, ask and decide. Tim ensured we had a smooth close, quite honestly this was the fastest walk in to walk out experience I have ever had at a dealership. More

Qx60 service It was great I came home from work to a wife fussing about her truck her QX60 Infiniti making loud grinding noises I called they told me bring it righ It was great I came home from work to a wife fussing about her truck her QX60 Infiniti making loud grinding noises I called they told me bring it right in I believe the lady's name was Jill not 100% pulled into the service area gave her the keys that immediately took care of me I was offered complimentary cookies and coffee well they fix my vehicle they also perform some routine text and informed me that my brake pads were low that's the type of service everyone should have I would recommend you a hundred times to any of my family and friends thank you for such a great experience More

Bad wheel bearing Folks at service center found problem and had it fixed ASAP. Car sounds much better and everyone was very nice and professional. Bring my car here for Folks at service center found problem and had it fixed ASAP. Car sounds much better and everyone was very nice and professional. Bring my car here for every service since I bought it. More

Excellent I purchased my car not only for the purchasing experience but for the service department. No hassle, no worries and in a timely manner. Everything is I purchased my car not only for the purchasing experience but for the service department. No hassle, no worries and in a timely manner. Everything is always explained. More