
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
awesome. no complaints Everyone was extremely kind and helpful and knew exactly what it is that they were doing. My family has been doing business with Herson's for years an Everyone was extremely kind and helpful and knew exactly what it is that they were doing. My family has been doing business with Herson's for years and it is now apparent to me why. More
Great, great, just great! I am not too good with words so I will limit myself to the minimum asked for and just reiterate that it was great, great, just great. I am not too good with words so I will limit myself to the minimum asked for and just reiterate that it was great, great, just great. More
Friendly staff, dealership had the car I wanted I liked my experience at this dealership. Lappe was my salesperson. He was very respectful of my wishes as far as pricing, and we came to an agreement I liked my experience at this dealership. Lappe was my salesperson. He was very respectful of my wishes as far as pricing, and we came to an agreement that satisfied both sides. It should be noted that this was the only one in the area that offered a Honda Accord with a manual transmission. It's hard enough finding a manufacturer who still makes them. They may not be in demand, but there are still people who want to drive them. All of the cars I have owned have been stick shift. Unfortunately, in order to get one nowadays you have to sacrifice certain amenities like leather interior and more color options...unless you get the Sport model. I purchased a 2017 Honda Accord EX manual on May 29. It may be the last time I am able to purchase a manual transmission since they are nearing extinction. More
Great Customer Service! As I visited Honda, I was greeted and attended by Aaron. Aaron was super cordial and offered the best service. He is very knowledgeable and knows what As I visited Honda, I was greeted and attended by Aaron. Aaron was super cordial and offered the best service. He is very knowledgeable and knows what each car has and its feautures. He is the type of business man Hersons Honda needs to have as he is well-mannered, polite, attentive, and educated. I highly recommend purchasing your vehicle with Aaron. He is willing to work with your needs and accommodate to the best of his abilities. Aaron defines the true meaning of a professional. His mannerism and patience with his customers is excellent! More
Very good experience as a first car owner The Sales person Aaron Phillips was friendly and very helpful. He helped us in getting a good deal. He also helped us setting up the car. The Sales person Aaron Phillips was friendly and very helpful. He helped us in getting a good deal. He also helped us setting up the car. More
Great Customer Treatment From the time I got there, Justin came out and offered to help while Arturo was with another customer. Kevin gave me the keys to the Grey Touring to t From the time I got there, Justin came out and offered to help while Arturo was with another customer. Kevin gave me the keys to the Grey Touring to take home and show my wife. By the time I got back with my wife, Arturo was waiting for us and showed us the White Touring and explained to my wife all the bells and whistles the car had. Once she gave me the nod, then it was smooth sailing from Arturo to Kurtis. I highly recommend Herson's Honda Bill, you have a great team there. More
The most pleasant car buying experience. I was greeted right at the door when I came in. I had an idea of the car I wanted, but didn't do my homework. David walked me through available trim I was greeted right at the door when I came in. I had an idea of the car I wanted, but didn't do my homework. David walked me through available trim options and pulled cars with two different engines for a test drive. The car I liked was right in front of me, so with memorial day discount and two years worth of free service there was no reason to go anywhere else. Paperwork was a breeze while the car was getting detailed, license plates installed - oh wow! In and out. Highly recommend. More
Highly Recommended I went in expecting I would have to pay about $275/month for a used car but was able to walk out with a brand new car of the same make for around $300 I went in expecting I would have to pay about $275/month for a used car but was able to walk out with a brand new car of the same make for around $300. Aaron provided excellent customer service both times I went in to the dealership and even offered to help me out with some of the setup that I could have easily done myself. He and Pat were able to find the best deal that fit my needs and offering multiple options and giving me time to decide. They both offered great customer service and are both highly recommended. More
Rose is awesome! I had some funny noises coming from under my car which I noted when I booked my appointment. Rose greeted me when I arrived and let me know that due t I had some funny noises coming from under my car which I noted when I booked my appointment. Rose greeted me when I arrived and let me know that due to the rain it would be hard to detect in a test drive, so she offered an alternative and very feasible solution. The mechanics were able to resolve the issue and repair my car in a timely manner, and not too costly. Rose was professional and considerate. I am happy to have had her help me out. She is a keeper! More
Nice Visit My services lady was super nice and they had free hot dogs/chips/donuts. They did the work on my car fast. They kept me updated on the progress. My services lady was super nice and they had free hot dogs/chips/donuts. They did the work on my car fast. They kept me updated on the progress. More