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Herson's Kia - Service Center

Rockville, MD

4.7
105 Reviews

105 Reviews of Herson's Kia - Service Center

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July 15, 2024

Matt Hunter has done great work finding THE car for us on the new 2025 Carnival. Not much of the negotiation room with the market but the process was smooth. More

by amberjingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Hunter
July 11, 2024

they try to fail my car inspection for me to fix it 3000$ repair is insane More

by tainguyen0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Ferguson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2024

Professional and swift service for my vehicle. Costs and timelines clearly spelled out from the outset. More

by Kgotla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Great service! Friendly and accommodating staff! I recently had to reschedule my appointment and they were super helpful! More

by VMDIAZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
July 09, 2024

Very good and fast service, friendly front desk, easy to make appointment . Great job, thank you More

by ZINA_SHPAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

Didn't tell me it took about 3 hours. Budgets my time. I already replied to this More

by BANUDLE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

Very simple and fair to deal with. Employees were courteous and professional. I didn’t feel like they were washing my time. More

by MDWALKERJR17
Recommend Dealer
Yes
Employees Worked With
Matt Hunter
July 07, 2024

Took two trips for the diagnostic to find the problem. Where very nice in not charging for first visit. Put the master mechanic one the problem the second time. Overall good service and timely. More

by 43cbdragons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 06, 2024

The service was ok. However, it did not solve the loud noise problem when the car's speed increased while driving. More

by RITA.CUELLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
July 06, 2024

Quick, simple and the staff were friendly. I told them I needed to be somewhere by a certain time and they made sure I was out in time! More

by Borski.Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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