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Herson's Kia - Service Center

Rockville, MD

4.5
277 Reviews

277 Reviews of Herson's Kia - Service Center

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October 21, 2024

I recently had a great experience leasing a vehicle at Herson’s Kia. We were able to check out the car, negotiate the deal, sign the paper work and drive away with the car with in 3 hours. Matthew Hunte More

by Prasad
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matthew Hunter
October 20, 2024

As fast as can be expected when making a major purchase. Super friendly service, easy peezy. More

by brian.j.giblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

My salesman was very friendly, helpful, courteous and knowledgeable. He made the time spent there relatively pleasant. More

by sthompkins1963
Recommend Dealer
Yes
Employees Worked With
Naveen Malik
October 18, 2024

Couldn't have been better. Brian was the ultimate professional and got me in and out much earlier than originally forecasted. Car was clean and couldn't have asked for more. More

by lowymatt1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
October 17, 2024

As far as the actual service. ..it was great. They did an excellent job. When I dropped my car off, I asked them to change the contact info they had on file - they had my husba More

by robin_t_mccue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know the name of the person i worked with. I stated above they called my husband.
October 17, 2024

I had a good experience and I was dealt with in a professional manner. I am waiting for my queries to be resolved soon. More

by humzakhan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
October 17, 2024

Brian excellent. Superb customer service from the front desk to garage. Clean good waiting area. Strait forward More

by jeb.nadaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in service
October 16, 2024

Arturo was great! Very polite, helpful, informative, great communication skills. I would highly recommend this Kia Location for any service needs. More

by OANA.UDREA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
October 16, 2024

Josh was very helpful and friendly. We walked in with no appointment, and he gladly took the time to explain to us the available options of several EVs. As new EV buyers we appreciate More

by kherrmann5
Recommend Dealer
Yes
Employees Worked With
Josh
October 15, 2024

On time Nice waiting area Friendly service No issues with work performed for over ten years More

by KWEINSTEIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrick Rumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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