Hicks Family Subaru

The buck stops here! I purchased my 2011 Legacy at the Austin dealership which spoiled me for anything less than stellar service and trained professionalism. For 4+ years I purchased my 2011 Legacy at the Austin dealership which spoiled me for anything less than stellar service and trained professionalism. For 4+ years of having my car serviced at the CC Subaru I became so frustrated by my cumulative 1/2 star quality customer service that I broke down crying to my poor, innocent service rep this morning. I can only assume the dealer is at fault...I have NO complaints about the mechanics and about half the service people have seemed trained to some degree. I had a patch put on a tirevrecently and after found a brand new tire in my trunk for which I had not paid. The service people ask me about my service history instead of letting me know what my car needs. My future service will be elsewhere and I will buy my next subaru in Austin! More

Friendly Service was good , really liked the car and people were polite. Thank you marysol for your help and your husband as well. Go to Subaru. Service was good , really liked the car and people were polite. Thank you marysol for your help and your husband as well. Go to Subaru. More

Very nice and friendly. I enjoyed my experience with CC Subaru. Everyone was very friendly and made me feel welcome. Being new to the area it was nice to feel welcome. I real I enjoyed my experience with CC Subaru. Everyone was very friendly and made me feel welcome. Being new to the area it was nice to feel welcome. I really the experience and I would be happy buying from them in the future. More

A different experience with dealership. We were not surrounded with pushy salesperson's, they were very professional and friendly. Rocky took his time and was interested in what we were lo We were not surrounded with pushy salesperson's, they were very professional and friendly. Rocky took his time and was interested in what we were looking for. More

I'd give Marysol 6 Stars if I could!! After going to many dealerships and getting turned down, Marysol NEVER stopped trying into getting me into an affordable car! She made me have the bes After going to many dealerships and getting turned down, Marysol NEVER stopped trying into getting me into an affordable car! She made me have the best car experience overall. I HIGHLY recommend her to anyone looking into getting a used/new car! Her sales team was also super friendly and professional! I was super pleased and will definitely send anyone her way looking into getting a vehicle, thank you Subaru!!! More

Highly recommended to come here!! My experience here at surbaru was just amazing and fast! Everyone here is so helpful, exspecially Michael for working hard to get the vehicle I’ve al My experience here at surbaru was just amazing and fast! Everyone here is so helpful, exspecially Michael for working hard to get the vehicle I’ve always wanted! More

Talk about satisfaction Marysol didn't try to push any ither vehicle on me. She did her best to help me find what I was looking for. Although what I was looking for wasn't av Marysol didn't try to push any ither vehicle on me. She did her best to help me find what I was looking for. Although what I was looking for wasn't available she tended to MY needs to the best of her abilities and have me options. Not a pushy person, only does her best to help you. I highly recommend asking for Marysol. More

Great Ken was great, he helped me and explained everything to me and was overall great throughout the entire process. I’m happy I was able to get the vehicl Ken was great, he helped me and explained everything to me and was overall great throughout the entire process. I’m happy I was able to get the vehicle I did and I’m very appreciative of it and what Subaru could do for me. In the below section there is no option for a new fiat but that is the vehicle I got, not a new Subaru as it says below. More

Professional, patient and personable No "generation gap" problem with my salesman. After doing my research on-line, I knew what vehicle I wanted. He was able to work it out for me to ge No "generation gap" problem with my salesman. After doing my research on-line, I knew what vehicle I wanted. He was able to work it out for me to get payments I could feel comfortable with. More