Chris Fanella
Chris Fanella at Highland Park Ford Lincoln

Chris Fanella

Parts and Service director

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Chris Fanella

November 08, 2026

Dealership Rating
Employee Rating

Greta knowledgeable people to work with. Very trustworthy I would highly recommend them to everyone More

by CHRIS.FANELLA
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

November 04, 2026

Dealership Rating
Employee Rating

Great service Does his job well and communicates well Takes care of me well Awesome More

by bob2186
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Nov 06, 2026

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 17, 2026

Dealership Rating
Employee Rating

I came in to have the rattling noise in my sunroof fixed, but it is still making the same noise. Unfortunately, your technicians have failed to fix the problem, and I am very disappointed with the quality of More

by nurmamadshoev.orzu
Recommend Dealer
No

Other Employees Tagged: Chris Fanella

Oct 19, 2026

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Highland Park Ford. Please contact Chris Fanella in our Service Department at (847) 433-7200.

September 12, 2026

Dealership Rating
Employee Rating

Ten years of visits with HPF, and they never let me down. Highly recommended. I would give them a 10 out of 10 each time. Al, Bill, Chuck, Barry, Marty, the Service team, and all of the other reps are Class More

by FREDERICOF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2026

Highland Park Ford Lincoln responded

Fredericof, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 29, 2026

Dealership Rating
Employee Rating

This dealership has the most responsive customer service of any that I’ve been associated with and I’ve driven BMW, Audi and Aston Martin! From the owners to the porters and cashiers, 5 stars across the boa More

by mstark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2026

Dealership Rating
Employee Rating

good service--car wash-rotate tires clean floor mats--i only have my car servied at Highland Park More

by BARBSYLVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Laufer

Jun 18, 2026

Highland Park Ford Lincoln responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2026

Dealership Rating
Employee Rating

Great service Friendly people Nice waiting room? ? I recommend highland park ford to everyone Terrific place to take your car More

by Practactical7
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Jun 15, 2026

Highland Park Ford Lincoln responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 15, 2026

Practactical7 responded

Chris Fanella is amazing His expertise in handling Car repair goes beyond Excellent All the work was done on my Car in a timely manner!! I recommend highland park ford Deb

June 13, 2026

Dealership Rating
Employee Rating

Great experience took care of everything and updated me the whole time Very pleased with the whole Process More

by DRGOODANKLE
Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Jun 15, 2026

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2026

Dealership Rating
Employee Rating

Like the way their sales people handle things. Their service department is top notch. It’s worth the drive! More

by Noelle511
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Abitbol, Rocky Fanella

Jun 14, 2026

Highland Park Ford Lincoln responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2026

Dealership Rating
Employee Rating

Incredibly generous and responsive - fixed a flat tire and installed spare after I encountered an emergency blow out. More

by bjokeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Fanella

Jun 14, 2026

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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