Chris Fanella
Parts and Service director
Highland Park Ford Lincoln
1333 Park Avenue West
Highland Park, IL 60035
118 Reviews
Write a Review118 Reviews of Chris Fanella
June 07, 2026
Prompt attention from the service writers to the tech’s ,very knowledgeable people and speedy pick up process ,very knowledgeable people and speedy pick up process More
Other Employees Tagged: Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora
June 05, 2026
Setting the appointment for mobile service was quick and easy. This experience definitely made it easier and more convenient to have my vehicle serviced on site rather than waiting at the dealership. Highly easy. This experience definitely made it easier and more convenient to have my vehicle serviced on site rather than waiting at the dealership. Highly recommend mobile service when applicable. Thank you Chris! More
Other Employees Tagged: Chris Fanella
May 13, 2026
I’ve always found Highland Park Ford service to be an honest service department. I once went to a ford dealer in Schaumburg that told me I needed repairs that I did not need. honest service department. I once went to a ford dealer in Schaumburg that told me I needed repairs that I did not need. More
Other Employees Tagged: Rocky Fanella
May 06, 2026
Our recent experience was exceptional, as your team made servicing our Ford a completely seamless process. We truly appreciated the customer service that went above and beyond to accommodate our hectic sche servicing our Ford a completely seamless process. We truly appreciated the customer service that went above and beyond to accommodate our hectic schedule without any friction. Thank you for providing such high-quality care and making our lives a little easier. More
Other Employees Tagged: Chris Fanella
May 03, 2026
Very efficient and easy to schedule. The service provider arrived at my location as per our agreement. The work was performed timely and efficiently. The technician was friendly. The service provider arrived at my location as per our agreement. The work was performed timely and efficiently. The technician was friendly. More
Other Employees Tagged: Chris Fanella
May 02, 2026
Very frustrating for ‘no appt drive thru’ service… ever works and the dealership refuses to schedule appt for small things so always long wait works and the dealership refuses to schedule appt for small things so always long wait More
Other Employees Tagged: Mike Laufer
April 30, 2026
Always friendly interactions. Work done efficiently. First time doing at home service really convenient. Software update worked great. On time and painless for me Work done efficiently. First time doing at home service really convenient. Software update worked great. On time and painless for me More
Other Employees Tagged: Chris Fanella

