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Gavino Mora

Overview Reviews (36)

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Gavino Mora

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8

36 Reviews

Overview Reviews (36)

4.8

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of Gavino Mora

May 13, 2026

Dealership Rating

Employee Rating

Quick service Incredibly fast and hassle-free oil change The team was super professional efficient and had me back on the road in no time. Highly recommend this place for quick quality service The team was super professional efficient and had me back on the road in no time. Highly recommend this place for quick quality service More

by msoham333

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Highland Park Ford! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 02, 2026

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Employee Rating

Excellent service ? ? ?? ?? ?? ?? ?? Customer service relationship awesome ?? ?? ?? ?? ? ?? ?? ?? ?? ?? Customer service relationship awesome ?? ?? ?? ?? More

by ADEBUKOLAOLAJIDE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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May 03, 2026 -

Highland Park Ford Lincoln responded

Hi, your wonderful feedback and rating mean a lot to us. Safe travels!

May 01, 2026

Dealership Rating

Employee Rating

Highland Park Ford always does a fantastic job of fixing my car. They are always very kind and courteous and I appreciate the use of a loaner while they have my car. my car. They are always very kind and courteous and I appreciate the use of a loaner while they have my car. More

by CURLYLAUREN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2026

Dealership Rating

Employee Rating

everything was good, fast and quality service. will schedule all my car maintenance with them will schedule all my car maintenance with them More

by azkar553

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 16, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2026

Dealership Rating

Employee Rating

Good work but all time garage is busy , for oil change you can spend 3 hours easy you can spend 3 hours easy More

by zidaneaissa

Verified Customer

Recommend Dealer

Yes

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May 16, 2026 -

Highland Park Ford Lincoln responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2026

Dealership Rating

Employee Rating

Great place to go for buying and servicing my car. Excellent, friendly,experience service department and pricing is great too. Excellent, friendly,experience service department and pricing is great too. More

by hbutl6

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella , Michael in parts department was very helpful 👌🏾

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Apr 27, 2026 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2026

Dealership Rating

Employee Rating

Quick and fast Quick and fast Quick and fast Quick and fast Quick and fast Quick and fast Quick and fast fast Quick and fast Quick and fast Quick and fast More

by Kmorgan14

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Apr 24, 2026 -

Highland Park Ford Lincoln responded

Hi, we are so happy to read such a great review about Highland Park Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2026

Dealership Rating

Employee Rating

I found them to be Competent, efficient and friendly. What more does one really need to know. What more does one really need to know. More

by ACTIONIM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 12, 2026

Dealership Rating

Employee Rating

I have been to the dealership several times, the staff have been very helpful and they were willing to go the extra mile. have been very helpful and they were willing to go the extra mile. More

by RK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Apr 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2026

Dealership Rating

Employee Rating

Listened , could not promise car would be ready by end of day but it was , dealer took me home and picked me up . Totally different experience than 3 years ago day but it was , dealer took me home and picked me up . Totally different experience than 3 years ago More

by Catherineoberlander

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Apr 13, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!