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Gavino Mora

Overview Reviews (29)

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Gavino Mora

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.9

29 Reviews

Overview Reviews (29)

4.9

29 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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29 Reviews of Gavino Mora

April 14, 2026

Dealership Rating

Employee Rating

I found them to be Competent, efficient and friendly. What more does one really need to know. What more does one really need to know. More

by ACTIONIM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 17, 2026 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 12, 2026

Dealership Rating

Employee Rating

I have been to the dealership several times, the staff have been very helpful and they were willing to go the extra mile. have been very helpful and they were willing to go the extra mile. More

by RK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Apr 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2026

Dealership Rating

Employee Rating

Listened , could not promise car would be ready by end of day but it was , dealer took me home and picked me up . Totally different experience than 3 years ago day but it was , dealer took me home and picked me up . Totally different experience than 3 years ago More

by Catherineoberlander

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Apr 13, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2026

Dealership Rating

Employee Rating

service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More

by ANWARHAQ5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella

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Apr 09, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2026

Dealership Rating

Employee Rating

Excellent customer service. Worked done by professionals technical team. ?? % satisfaction Best team in Highland park Lincoln and Ford Worked done by professionals technical team. ?? % satisfaction Best team in Highland park Lincoln and Ford More

by Zahid Syeed

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Apr 07, 2026 -

Highland Park Ford Lincoln responded

Hi Zahid, we're happy you found our staff to be so supportive during your experience here at Highland Park Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2026

Dealership Rating

Employee Rating

The best service all around, from the start of the phone call to the pick up call to the pick up More

by CHIDOC5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Michael Hedrick, Rocky Fanella

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Apr 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2026

Dealership Rating

Employee Rating

Great service department! Bring my Ford and other vehicle's regularly. Always know my vehicle is in good hands. Quick lane services are amazing, fast and reliable. Bring my Ford and other vehicle's regularly. Always know my vehicle is in good hands. Quick lane services are amazing, fast and reliable. More

by Jparrett45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 01, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

March 27, 2026

Dealership Rating

Employee Rating

Very helpful representative professional kind effective and efficient and places nice and clean. Everyone from the receptionist to the mechanics to the person you're working with very nice polite and treat and efficient and places nice and clean. Everyone from the receptionist to the mechanics to the person you're working with very nice polite and treat you with respect. They are honest about cost and educate you about repairs. More

by MNavarro8475

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: The female receptionist.

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Mar 30, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 20, 2026

Dealership Rating

Employee Rating

Been doing business with this dealership for many years. Always been taken care of good. Always been taken care of good. More

by JEFFWEISS123

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora

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Mar 24, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 16, 2026

Dealership Rating

Employee Rating

Thank you High land Park Ford Dealer, we'll always prefer this location over any others. this location over any others. More

by AP15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella

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Mar 19, 2026 -

Highland Park Ford Lincoln responded

Hi, we are thrilled to hear that our dealership has become your preferred choice! Our team at Highland Park Ford is dedicated to providing excellent service every time you visit. Thank you for your loyalty and support.