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Highland Park Ford Lincoln

Highland Park, IL

4.6
700 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 700 reviews

October 26, 2025

The person who assisted me at Quick Lane was very professional, knowledgeable, transparent, and willing to help. More

by alex.ulnv
Recommend Dealer
Yes
Oct 28, 2025 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2025

They didn't attend to my requests. I was there for 8 hours for them to tell me that they didn't check what was wrong, that they only checked the recall. However, I sent them a message More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Pamimtuan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Highland Park Ford Lincoln responded

Cristina, we are so disappointed to learn of this situation you have described. Please give us a call at (847) 433-7200 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

October 25, 2025

Easy to schedule and get my recall taken care of. Chris was on time and very professional. More

by SADIEFREEDMAN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2025

Scheduling the service was easy. The work was completed as planned. I am pleased with the result. More

by MARQUARDT0
Recommend Dealer
Yes
Employees Worked With
Chris Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fanella
Oct 27, 2025 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

October 24, 2025

Excellent He's very professional helping out and was pre-accurate to find a problem Thank you much More

by AYAANGUL
Recommend Dealer
Yes
Employees Worked With
Frank
Oct 27, 2025 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2025

What I expected. Only negative, is I have oil now leaking on driveway and garage. Hoping it is temporary. More

by Ken.s.brown182
Recommend Dealer
Yes
Employees Worked With
Rocky.
Oct 27, 2025 -

Highland Park Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the chance to talk to you further so please do call us at (847) 433-7200 at your earliest convenience so we can work with you to make this right. We hope to hear from you soon. Take care.

October 24, 2025

LOVE this dealership. Always courteous, tries to get the work done quickly, and doesn’t charge outrageously as been my experience with other dealerships More

by ADJJ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Highland Park Ford Lincoln responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2025

Honest pricing and excellent service. Like part of the family. Follow through from order to delivery. More

by CHUCKTR6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Laufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Abitbol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krysti Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Fanella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2025

Nice people great service taking care of the costumers thank you so much for that More

by jovicauzunov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 23, 2025

They only did 1/2 the job. I notified 3 people and no one has gotten back to me More

by Msmcguire
Recommend Dealer
No
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