Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Michael Hedrick

Overview Reviews (133)

Contact Me

View All Employees

< View All Employees

Michael Hedrick

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

Contact Me

4.7

133 Reviews

Overview Reviews (133)

4.7

133 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Michael Hedrick

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

133 Reviews of Michael Hedrick

April 11, 2026

Dealership Rating

Employee Rating

Great service experience. Mike Hendrick kept me informed of the progress. High quality professional service at a fair price. Excellent Value Mike Hendrick kept me informed of the progress. High quality professional service at a fair price. Excellent Value More

by skelskey

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Apr 14, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2026

Dealership Rating

Employee Rating

I really appreciate Michael's transparent no sales attitude. I trust that what he says is what he means. attitude. I trust that what he says is what he means. More

by JSCOTT358

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Apr 13, 2026 -

Highland Park Ford Lincoln responded

Hi, we really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2026

Dealership Rating

Employee Rating

The guys are very professional and do a good job. My only complaint is always the same thing...when I get my vehicle back there are greasy fingerprints on my vehicle and I have weather tech floor lin My only complaint is always the same thing...when I get my vehicle back there are greasy fingerprints on my vehicle and I have weather tech floor liners to protect the carpet BUT whichever technician works on my vehicle always seem to put there dirty shoes/boots on the carpet not covered by the floor liners ??other than that highland park Ford is better than most! More

by STEVE@STRONGPRIVATECAR.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Apr 11, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (847) 433-7200.

April 05, 2026

Dealership Rating

Employee Rating

service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More

by ANWARHAQ5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Rocky Fanella, Gavino Mora

Report | Print

Apr 09, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

Dealership Rating

Employee Rating

The best service all around, from the start of the phone call to the pick up call to the pick up More

by CHIDOC5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella, Gavino Mora

Report | Print

Apr 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2026

Dealership Rating

Employee Rating

You did a great job in a timely manner, I was able to get back on the road in no time, friendly service. I did not have to wait. The job was done right with no issues. back on the road in no time, friendly service. I did not have to wait. The job was done right with no issues. More

by LATIFTEMIZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Apr 01, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

March 24, 2026

Dealership Rating

Employee Rating

Well communicated with me thru service. My car was delivered as promised. Everyone involved was kind and professional My car was delivered as promised. Everyone involved was kind and professional More

by gaccattato

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Mar 27, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2026

Dealership Rating

Employee Rating

good not now professional and friendly man v ghillk czech h hjjbgzx be chill nknbvhb bum h hjjbgzx be chill nknbvhb bum More

by JAWOLTER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Mar 22, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

March 16, 2026

Dealership Rating

Employee Rating

Thank you High land Park Ford Dealer, we'll always prefer this location over any others. this location over any others. More

by AP15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Rocky Fanella, Gavino Mora

Report | Print

Mar 19, 2026 -

Highland Park Ford Lincoln responded

Hi, we are thrilled to hear that our dealership has become your preferred choice! Our team at Highland Park Ford is dedicated to providing excellent service every time you visit. Thank you for your loyalty and support.

March 14, 2026

Dealership Rating

Employee Rating

Michael was great I was told my appointment did not exist and Michael could see my frustration as I had scheduled an appointment. He was friendly and got the work done and Michael could see my frustration as I had scheduled an appointment. He was friendly and got the work done More

by TONEILJR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hedrick

Report | Print

Mar 16, 2026 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!