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Highland Park Ford Lincoln

Highland Park, IL

4.6
608 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs. Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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1333 Park Avenue West

Highland Park, IL

60035

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Showing 608 reviews

July 29, 2025

Very clean, very smoothly operating, high volume and high efficiency. They take pride in how well they treat their cars. Their service center is elite. More

by AWDUBACK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Abitbol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

July 29, 2025

They made it happen, super friendly, best dealer experience I have ever had, so much so I just bought another car with them a year later More

by RAINANSTRIKER
Recommend Dealer
Yes
Employees Worked With
Susannah Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susannah
Jul 30, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2025

Fabulous, everyone is knowledgeable and helpful. Work is complete on time and is done correctly. I never have to return to service More

by Sunger0
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 31, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 29, 2025

This not only best place to buy your vehicle also best place get service your vehicle…Always helpful!!!!! More

by mujtabonnet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Highland Park Ford Lincoln responded

Hi Mujtabonnet, thank you for leaving such a great review and high star rating. We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

July 29, 2025

Service done a timely fashion. Very friendly and knowledgeable service writer. I will recommend them to everyone. More

by Ednsam41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Pamimtuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Highland Park Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 29, 2025

Very happy with Michael costumer service! He called me and explained to me what was wrong with the car More

by mayrad63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

July 28, 2025

professional in every step fast in paperwork finishing excellent experience and I will come back for more cars More

by NENADNENAD80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Benkiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Alducin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Baroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Abitbol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krysti Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susannah Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 28, 2025

No customer service poor way of talking they don’t respond to the calls or problem More

by smoinuddin53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Benkiel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Highland Park Ford Lincoln responded

Smoinuddin53, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Highland Park Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give Chris Fanella our service director a call at (847) 433-7200 and we will do our best to make this better. We hope to hear from you soon.

July 27, 2025

Only the BEST experience. The Only Place I would buy over again Smooth transition with buying and financing More

by CaptKon
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 29, 2025 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

July 26, 2025

They were very communicative and the service was great. I used the car service and that was great as well More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Benkiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Highland Park Ford Lincoln responded

Hi Stacy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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