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Frank Pamimtuan

Overview Reviews (88)

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Frank Pamimtuan

service writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.7

88 Reviews

Overview Reviews (88)

4.7

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Frank Pamimtuan

April 05, 2026

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Employee Rating

service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More

by ANWARHAQ5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

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Apr 09, 2026 -

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2026

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The best service all around, from the start of the phone call to the pick up call to the pick up More

by CHIDOC5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

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Apr 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 16, 2026

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Employee Rating

Thank you High land Park Ford Dealer, we'll always prefer this location over any others. this location over any others. More

by AP15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

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Mar 19, 2026 -

Highland Park Ford Lincoln responded

Hi, we are thrilled to hear that our dealership has become your preferred choice! Our team at Highland Park Ford is dedicated to providing excellent service every time you visit. Thank you for your loyalty and support.

March 04, 2026

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Employee Rating

Very professional, friendly and helpful. The service team was efficient and kept me updated on progress of my vehicle. Appreciated attention to detail. The service team was efficient and kept me updated on progress of my vehicle. Appreciated attention to detail. More

by Litastransportinc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gavino Mora , Chris

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Mar 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 18, 2026

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Employee Rating

Good service and considerate company . My thanks to all . Excellent customer care. They give free coffee and water. Thanks My thanks to all . Excellent customer care. They give free coffee and water. Thanks More

by Ahwax

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 21, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 13, 2026

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Always number #1 Work done on time in good hand with professional technical team members. professional technical team members. More

by Zahid Syeed

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

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Feb 17, 2026 -

Highland Park Ford Lincoln responded

Hi Zahid, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2026

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Employee Rating

Best price a excellent service and always rendered help if you need one and check on your to make sure you are happy with their services if you need one and check on your to make sure you are happy with their services More

by ykbabioye

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

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Feb 06, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 16, 2026

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Employee Rating

Good service, pleasant service people reliable work easy to communicate with and done in a timely manner to communicate with and done in a timely manner More

by DBA0924

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam George, Michael Hedrick, Rocky Fanella, Gavino Mora

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Jan 17, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

January 08, 2026

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Employee Rating

All went well and so everything was good. I was well taken care of and with great efficiency. Thank you for you care and concern. Arlene Block I was well taken care of and with great efficiency. Thank you for you care and concern. Arlene Block More

by ARLENEBLOCK964

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Mike Laufer, Adam George, Michael Hedrick, Rocky Fanella

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Jan 10, 2026 -

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 01, 2026

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Employee Rating

I was asking for help because my car make noise, and Mr Frank take my car for short ride ! Then I left the car after he said is shock ! Then after few hours my car was ready ! New Year Day !? Miracle! Than Frank take my car for short ride ! Then I left the car after he said is shock ! Then after few hours my car was ready ! New Year Day !? Miracle! Thank you so much ! Happy New Year! To Highland Park Team ! To drivers who drop me off to work and pick up to get my car ! God bless you all!!!!! More

by Lidia.katowicz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank

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Jan 03, 2026 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!