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Hiland Toyota

Moline, IL

4.4
82 Reviews

5500 45th Ave Dr

Moline, IL

61265

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Showing 82 reviews

May 21, 2022

Advertises cars they do not have for sale. Why advertise what you do not hve ? More

by lizkid1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAS Reputation, Lonnie Tapscott
May 13, 2022

Great sales and financing experIence. Salesperson, Alan, responded promptly to my questions and in confirming the price. Financing manager thoroughly and quickly went over add-on options More

by Smk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, finance, Alan in sales
February 16, 2022

Just bought my third Rav4, I own a flower shop and this is perfect for all my delivery needs.- Steve Carlson in sales is the best, the service team has always put me first as a customer, the experience is More

by ddeporter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Carlson (sales)- Randy (service)- Jim (finance)
January 27, 2022

Everyone was very nice, this is my second time using Hiland Body Shop (1 my fault, 1 not ;) ) and I am so happy with the repairs and the customer service is excellent. More

by tonynlacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAS Reputation, Lonnie Tapscott
January 14, 2022

Technicians found a nail in one of the tires. They let me know and it was fixed right away. Really appreciate the extra care in finding the nail. More

by builder66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAS Reputation
August 06, 2021

We did our research and knew what vehicle we wanted when we arrived. We ordered a 2021 Toyota Venza LE in the color Blizzard Pearl expecting it to take up to 4-6 weeks to arrive but it came in in two weeks More

by PearlyGurl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Tapscott, DAS Reputation, Lonnie Tapscott
May 18, 2021

Service personnel are very courteous, professional, & trustworthy. Hiland never tries to upsell or attempt to create unnecessary repair / service work. Also, regular service pricing is very competitive. More

by Engineer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not have the names of service people I had contact with written down, DAS Reputation
Jun 04, 2021 -

Hiland Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team

May 02, 2021

Very great experience. No pressure to make decision, Friendly and teated warmly and helped to get financing matching my budget. My trusted car dealer for 10+ years More

by kelvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Tapscott
May 07, 2021 -

Hiland Toyota responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! - The Hiland Toyota Team

April 23, 2021

Everything was done in a timely manner and the people were friendly. I waited while they did the work, and the waiting area was clean, fairly quiet, and comfortable. Seemed like no time at all. More

by christquest7
Recommend Dealer
Yes
Employees Worked With
DAS Reputation, Lonnie Tapscott
May 07, 2021 -

Hiland Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team

March 24, 2021

Patrick did not pressure me into anything, he offered options and said that he would be there if I had questions or needed anything but never pushed. He was available and located exactly what I wanted as More

by sgenz5842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sharp
Mar 26, 2021 -

Hiland Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Hiland Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. - The Hiland Toyota Team

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