Hiley Mazda of Arlington

Enjoyable Day with My Daughter and Quincey Driving from Wichita Falls to the metroplex to car shop is an all-day deal (bring a sack lunch and a cooler of soft drinks and stay awhile). We target Driving from Wichita Falls to the metroplex to car shop is an all-day deal (bring a sack lunch and a cooler of soft drinks and stay awhile). We targeted Patterson Kia because the vehicle my daughter wanted for her upcoming college adventure was there. It wasn't a bad vehicle and the price was certainly well within my budget. I had made no strategic plan to visit Hiley Mazda on that hot Saturday. It just so happened that Hiley was next door to Patterson's. After test driving the 2010 Patriot at Patterson's, my daughter decided to "see what the Mazda place had." We were initially met by a friendly young man named Quincey Martin. I explained our situation to Quincey and detailed our shopping parameters. We test-drove a 2012 Mazda 3. Quincey competently answered all our (my) questions in a courteous, professional manner. I wish I had a dollar for everytime Quincey smiled and said: "yes sir/no sir, yes mame/no mame." After my daughter drove the vehicle, it was time for lunch. Quincey offered to allow us to drive the car through our lunch break, so we ditched the sack lunch and headed to a local restraurant. Dad drove this time. WOW! What a sporty, peppy 4 cylinder! No problem merging onto I-20 with all the other Indy 500 wanna-be's! If you are not familar with SkyActive Technology, you need to do some research. In short, it's a high-compression engine which gives you the best of both worlds-quick acceleration and excellent gas mileage. 40+mpg highway makes me cry now when I fill up my Toyota Tundra. After lunch, we made Patterson's an offer for the 2010 Patriot. The offer was declined. We went back to see Quincey (along with John Diggs). My daughter kept a very level head and did not get emotional either way. I was so proud of her! The Patriot wasn't in the cards. But the Mazda was! I over-extended my budget, some, but it was worth it to me to put her in a better vehicle that would serve her for many, many years to come. She absolutely loves her new car! Quincey and John--Thanks for making our car buying experience an enjoyable one! Hope to see you guys "down the road" sometime. I would definitely shop at Hiley again. More

Polished Performance - Thank You Again!! My experience at Arlington Hiley Mazda was reassuring from the moment I entered the showroom. Ryan S. greeted me with a hand-shake & smile and it was My experience at Arlington Hiley Mazda was reassuring from the moment I entered the showroom. Ryan S. greeted me with a hand-shake & smile and it was all business thereafter. I shared with him what I was looking for and he delivered. The conversation never once felt like a "sales pitch", his concern was about finding me a car I would enjoy and feel comfortable in. Ryan could not have been anymore more professional nor friendlier. Ryan was not a typical car salesman...he was very easy to work with and again I never felt pressured into anything...he took extreme pleasure in knowing Mazda vehicles and assisting me in understanding the ins and outs of my new vehicle. He went the extra mile and some to see that all my needs were met. I strongly recommend anyone looking for a vehicle to reach out to Arlington Hiley Mazda. You won't find a better dealership that is more confident, professional and most of all truly concerned about your needs. Thank you Ryan S. and John D. my auto purchasing experience was wonderful. I'm very happy with my '15 CX5 - ie: Zadie. More

Great service from Terry Terry did a great job working with us on the deal. Was willing to answer questions or find out the answer to questions he did not have the answer to. Terry did a great job working with us on the deal. Was willing to answer questions or find out the answer to questions he did not have the answer to. Overall, a great experience. More

Quincy is amazing!!! Best experience buying a car. Quincey was attentive, answered all of our questions, and made sure we got the car we really loved. I would recommend Best experience buying a car. Quincey was attentive, answered all of our questions, and made sure we got the car we really loved. I would recommend this dealership to others as they have a wonderful selection as well and will find the right car with the right fit for your individuals needs. They are patient and very much wrapped up in the idea that your car buying experience is a good one. They are now officially my new dealership!!! More

Great experience Everything about my experience at Hiley was great. I travelled 4 hours each way to buy my new car from Keith and Quincey because they had exactly the Everything about my experience at Hiley was great. I travelled 4 hours each way to buy my new car from Keith and Quincey because they had exactly the car I wanted and they were much better to work with than the local dealership in my home market. My purchase began with an internet request for price quote which Quincey and Keith each responded to with speed, accuracy, and sincerity. Within a week I was driving down to Arlington to trade in my old Kia (at a very fair price) toward my beautiful new Mazda3. Very impressed with these guys! Thanks Keith and Quincey! More

Quincey is AWESOME! I actually came to the Hiley Mazda dealership for service on my Tribute and had no intentions of purchasing that day. But I mentioned to Joe Marquez I actually came to the Hiley Mazda dealership for service on my Tribute and had no intentions of purchasing that day. But I mentioned to Joe Marquez that I wanted to speak to a sales rep. He promised he would find someone trustworthy. The service department very promptly finished my brake job so Joe talked me into staying a few minutes until the sales people arrived. Quincey was there bright and early with a smile. To sum things up, he was very focused, friendly and patient with me as I made up my mind whether to purchase. Pushy salespeople get on my nerves so I wasn't looking forward to the process at all. However Quincey was the perfect sales associate for me. He is almost the same age as my son so he gave me the proper amount of respect and he patiently answered all my questions. I had no idea I would have a new car in my garage that day but having Quincey as a sales associate and Ernesto as the finance person sealed the deal for me. If it had been any other sales associate I probably would have continued to window shop. Quincey also showed a tremendous amount of respect (and kudos to Ernesto for his response to assist Quincey) when I was wrapping up my paperwork and one of your female employees in another room was (in my opinion) very rude to Quincey for no apparent reason. Quincey responded in a very professional manner. He should be commended for that because as a 53 year old woman, I couldn't say at all that I would have done the same. :-) I just want to encourage Quincey to stay focused, finish school and continue to make that lemonade whenever life gives him lemons! He is a great asset to your organization. More

Excellent service by Cole Thomas My wife and I truly enjoyed working with and talking to Cole. Very professional. Wealth of knowledge. He truly is there to serve you and your needs. My wife and I truly enjoyed working with and talking to Cole. Very professional. Wealth of knowledge. He truly is there to serve you and your needs. Highly recommended. I would buy from him in the future. More

Would recommend dealership and salesman I came across Hiley Mazda via my insurance provider, GEICO. Essentially, I found information about some cars and then inquired through GEICO's service I came across Hiley Mazda via my insurance provider, GEICO. Essentially, I found information about some cars and then inquired through GEICO's service for matches to my inquiries. I did this on a Saturday, and Monday morning I had a call first thing from Quincey Martin, a sales associate with Hiley Mazda. He mentioned a car that would fit within my parameters and we set up a time to come look at it, along with a couple of alternatives. Mr. Martin was extremely helpful leading up to my arrival at the dealership -- texting me with information, but not overdoing it. We got right to business when I got there and looked at the Mazda 6 we had spoken about. Mr. Martin made me, a 25-year-old buying a car on his own for the first time, very comfortable without pressuring me but still providing pertinent information. After test driving the car, which was listed fairly and was in good condition, I made my numbers clear to Mr. Martin, and we started to talk deals. We had a final price ready within about 10 minutes. I could tell he was willing to work with me to give me a fair price, and I wanted to work with him because of the professionalism, courtesy and rapport we developed. Both he and Hiley Mazda did a great job of making the car-buying process as stress-free as possible. More

New Mazda Purchase I recently purchased a new Mazda on 5/26/14 at Hiley Mazda of Arlington. I must say that team of professionals as follows Mr.Diggs Sales Mgr and Terry I recently purchased a new Mazda on 5/26/14 at Hiley Mazda of Arlington. I must say that team of professionals as follows Mr.Diggs Sales Mgr and Terry Mosley helped me on Friday 5/23/14.This initial visit was too check out a new Mazda6.i sport auto and 6spd manual. And to also get some pricing on these cars.I returned on memorial day late that night 30 min before closing and met with Mr.Rodney Gayle once again showing me great service ,and why this dealership stands apart from others i want mention.Needless to say we finalized a car deal. And to my surprise Ms. Kathy McKinney in finance dept. made the finalizing of this deal soo easy I was greatly appreciative. I whole heartedly recommend this Mazda Dealership to anyone shopping for a new or used vehicle.This Staff and Dealership is first Rate, and on a scale of 1-10 it`s a #10 Sincerely Nathan J. More

Service received at Hiley Mazda VW Dealership On Monday, May 19, 2014, my wife and I purchased a "like new" 2009 MercuryLS Ultimate Edition from Hiley Mazda-VW in Arlington, Texas. T On Monday, May 19, 2014, my wife and I purchased a "like new" 2009 MercuryLS Ultimate Edition from Hiley Mazda-VW in Arlington, Texas. This was the first "used car" we had purchased in over 40 years, so we were naturally apprehensive. Added to the fact that we live 320 miles away made me even more nervous, in spite of having seen the pictures that we posted on the Internet as well as the video sent to us on Utube. Once we arrived at the dealership, we were greeted by the saleslady, Kimberly Hogan as well as her manager, Matt Tero. They did everything they promised on the phone and were extremely gracious, as was everyone else we came in contact with at the dealership. This was truly an enjoyable experience and we both want to thank Kimberly for her honesty, patience, and graciousness in dealing with a couple of senior citizens. More