Hiley Volkswagen of Arlington

The Better Experience!!! Jorge was my salesperson. He turned what could have been a stressful situation into a pleasant one. I no longer trusted the mechanics of my car and ne Jorge was my salesperson. He turned what could have been a stressful situation into a pleasant one. I no longer trusted the mechanics of my car and needed something reliable and in my price range. I had not expected to buy anything that day because I had been to two other car dealerships and was disappointed. However, when Jorge started working with me to find what I wanted I felt good about the deal I was offered. Three weeks later, after my old car was done away with, Jorge gave me something I thought was lost. My sunglasses. I was so glad that he had found them!!! I was a little worried about having to buy another car but coming to Hiley was truly the best car buying experience I have ever had. Thank you. More

Ended up leaving with nothing and no one seemed too be helpf As of now we are not happy with afterwards service. My oil light has come on twice for service, came in and was told I didn’t need to til 10,000 miles As of now we are not happy with afterwards service. My oil light has come on twice for service, came in and was told I didn’t need to til 10,000 miles, so we left. During our paper signing with financial person we were told our oil change would be 30.00 first one should be free we’re not my miles on the car when pulling of lot. The guy in service seemed very unfriendly and rude More

Great service at Hiley I always get great service at Hiley I drive all the way from Fort Worth to use them because it's so good my service writer is mohy always does a great I always get great service at Hiley I drive all the way from Fort Worth to use them because it's so good my service writer is mohy always does a great job we've actually got to be pretty good friends over the years More

Fantastic experience as usual! Mo was extremely helpful and was able to provide me with all the necessary information on my vehicle to make a decision on my vehicle repairs! Mo was extremely helpful and was able to provide me with all the necessary information on my vehicle to make a decision on my vehicle repairs! More

A fine experience and Hiley Volkswagen Went to look at the new Tiguan and 2 hours later drove it home. Great sales department, easy finance group and everything could not have been any eas Went to look at the new Tiguan and 2 hours later drove it home. Great sales department, easy finance group and everything could not have been any easier. More

Excellent sales professional, Phillip Edwards Phillip was such a knowledgeable, professional, and friendly employee. I was impressed by his ability to make buying a car not seem like a "salesjo Phillip was such a knowledgeable, professional, and friendly employee. I was impressed by his ability to make buying a car not seem like a "salesjob". More

Oil Change I called and spoke with Mo about me needing an oil change. I was on a time crunch due to another appointment I had as well. From talking to Mo over th I called and spoke with Mo about me needing an oil change. I was on a time crunch due to another appointment I had as well. From talking to Mo over the phone to in person, wonderful customer service, courteous, and took care of me. Completed my oil change as well as two recalls within an 1 in a half. I was very pleased and would continue doing business with Mo. Thank you so much. More

Outstanding Service Mo is very knowledgeable and straightforward. He genuinely cares about his customers and their vehicles. I would not take my Passat anywhere else for Mo is very knowledgeable and straightforward. He genuinely cares about his customers and their vehicles. I would not take my Passat anywhere else for service! More

car service Mo is outstading, great personality, he took care of all my needs , he is now my future service adviser, I will continue to take my vechicle there . Mo is outstading, great personality, he took care of all my needs , he is now my future service adviser, I will continue to take my vechicle there . More