Hiley Volkswagen of Arlington

More Than Just a Trustworthy Service Advisor Mo has earned my trust time and again. The quality of his work, the price of work performed, and his customer service is unparalleled. I have used Mo has earned my trust time and again. The quality of his work, the price of work performed, and his customer service is unparalleled. I have used him for about three years at this time, and have never been disappointed, nor have I questioned the service. I would definitely recommend him to anyone. More

This is the most dishonest dealer I have ever worked with. We have negotiated a fair price on a 2020 Atlas Sport and then the salesperson dissappeared the following day (due to a personal emergency) and with. We have negotiated a fair price on a 2020 Atlas Sport and then the salesperson dissappeared the following day (due to a personal emergency) and the dealer ran our credit then asked for more money in the form of $2k. We had emails and text messages that proved we agreed on price and the dealer still refused to provide us with the deal sheet until the next day when Ricky told us they made a mistake and wanted and additional $2k. I had also asked for the GM to call me but that request never happned. I would suggest anyone buying a VW look at other dealers in the DFW area that are more honest with better facilities and more inventory. More

If they price match make sure you read everything.. Made the mistake of putting a down payment then realizing the price match wasn't the same....Went down to talk to them and pretty much he blew me off Made the mistake of putting a down payment then realizing the price match wasn't the same....Went down to talk to them and pretty much he blew me off and says that this is what the other dealership did...Lesson learn, read everything and make sure the price you pay for is what you expected. Don't think they will explain everything to you. More

Outstanding customer service Hiley VW has the best customer service of any dealership I have ever bought a car from. My 2012 Golf and my daughter's 2015 Jetta both still run grea Hiley VW has the best customer service of any dealership I have ever bought a car from. My 2012 Golf and my daughter's 2015 Jetta both still run great because of their service department and Richard's and Mo's attention to detail. Every time we go in, Richard and Mo treat us like we are their most important customers. They have gone above and beyond for us time after time. When my son gets my 2012 Golf, I'll be buying my new car from Hiley VW. More

great service advisor! mo is always professional and a great service advisor. he takes great care of me and my car every time i bring it in for service mo is always professional and a great service advisor. he takes great care of me and my car every time i bring it in for service More

Awesome customer service, trustworthy and super knowledgeable!! Mo was able to address all of my concerns and get my car fixed quickly! I would recommend them to everyone. knowledgeable!! Mo was able to address all of my concerns and get my car fixed quickly! I would recommend them to everyone. More

My Service Review Mo Qaddura attended to my auto service without hesitation. Everyone is always professional and ready to get the needs of customers handled in a speed Mo Qaddura attended to my auto service without hesitation. Everyone is always professional and ready to get the needs of customers handled in a speedy and complete manner! Thank you again, Mo! More

Never disappointed I'm always happy with the great consistent service every time I visit. Mo in particular is the best service representative I have ever encountered at I'm always happy with the great consistent service every time I visit. Mo in particular is the best service representative I have ever encountered at any dealership. More

Mo was incredibly helpful and professional. Ever since my prior service consoltent transfered I was unsure to work with someone new but Mo is a shining example that strong and effective service is consistent prior service consoltent transfered I was unsure to work with someone new but Mo is a shining example that strong and effective service is consistent throughout Volkswagen. This is why I drive 45 minutes to get here for service as they take great care of you here. Love coming here. As with Humma before, Mo kept me updated as the service went along, offered me transportation options and forecast for my time waiting during the service, as well as explained everything and recommended a valid and serious repair to consider that I had not been aware of. All in all a very professional man. Thank you Mo for your help. More

Hiley Volkswagen has courteous, friendly staff and always there to help! Keep up the good work!! Their place of business is always clean and friendly! Everybody!! there to help! Keep up the good work!! Their place of business is always clean and friendly! Everybody!! More