Hiley Volkswagen of Arlington

Amazing customer care! Last week I had an exceptional experience working with Carlos as I traded in my 2014 Mazda 3 lease for my new 2016 Mazda 3. Carlos went to great lengt Last week I had an exceptional experience working with Carlos as I traded in my 2014 Mazda 3 lease for my new 2016 Mazda 3. Carlos went to great lengths to help make the process as seamless as possible. He was patient, knowledgeable, and listened very carefully to my concerns and needs. I have always received quality service at Hiley Mazda, however Carlos stands out. The professionalism he demonstrated was exemplary. He knew exactly what to do to secure my specific requests, and more importantly, advocated for my wishes, and delivered exactly what he promised. Carlos has also continued to check in with me to ensure my satisfaction. Carlos was genuine and trustworthy and gave me a great sense of security in a profession where there can be some distrust. I will absolutely recommend Carlos to any of my family or friends looking for their next car. Carlos is terrific! More

Amazing customer service Carlos went far and beyond to get me rolling in my bew Mazda CX-5 that same day. He knows his product and has great customer service skills. Next car Carlos went far and beyond to get me rolling in my bew Mazda CX-5 that same day. He knows his product and has great customer service skills. Next car you buy, call Carlos and he'll do an amazing job! More

Great Buying Experience The day I bought a new CX-5, I experienced a dealership that clearly did not care about my business and one that valued me as a customer. The dealersh The day I bought a new CX-5, I experienced a dealership that clearly did not care about my business and one that valued me as a customer. The dealership that earned my business was Hiley Mazda and Carlos Belmonte was my salesman. From the moment I walked in until I drove off the lot in a new car, Carlos was exceptional - patient, thorough, professional and friendly. The deal I got was better than I had hoped for and I will do definitely do business with Hiley again. More

Friendly sales staff who aim to please Carlos was so warm and friendly from his very first response to my online request for information. He was straightforward, extremely kind to me and my Carlos was so warm and friendly from his very first response to my online request for information. He was straightforward, extremely kind to me and my young son, and was willing to do whatever it took to earn my business. I had a great feeling about Hiley from the moment I walked in, and I'm so glad I bought my new vehicle from them. More

Great Experience Carlos Belmont is a Very helpful and professional. He made the purchase of my brand new Mazda 3 a very easy and fast experience. I would recommend Car Carlos Belmont is a Very helpful and professional. He made the purchase of my brand new Mazda 3 a very easy and fast experience. I would recommend Carlos in a heartbeat. Javier Rio More

Sweet Deal-Rob First time buying a vehicle at a dealership. Was a bit scared but then met Jorge and he sold me into my dream car my Mazda CX-5. Best purchase ever ma First time buying a vehicle at a dealership. Was a bit scared but then met Jorge and he sold me into my dream car my Mazda CX-5. Best purchase ever made and very happy with my affordable payment I was given. Great experience for being a first time buyer! More

Easy as pie This was the easiest car buying experience I have ever had. I went in unsure if I was ready to buy but Jorge was so helpful and accommodating. He was This was the easiest car buying experience I have ever had. I went in unsure if I was ready to buy but Jorge was so helpful and accommodating. He was able to give me exactly what I wanted and I'm super happy with my new CX-5! More

Helpful, professional and emphatic I was being treated as a long time friend all the time. I felt helped instead of just urged to buy any car and the added value was exceptional. I was being treated as a long time friend all the time. I felt helped instead of just urged to buy any car and the added value was exceptional. More

Vip service My Husband found the truck he has been looking for online at Hiley. After asking Carlos many questions and his follow up of detailed photos, we flew My Husband found the truck he has been looking for online at Hiley. After asking Carlos many questions and his follow up of detailed photos, we flew to Dallas. Carlos picked us up at the airport and got us on the road home within 2 hrs. He was proffesional, polite and friendly! Jennifer Parker was very efficient! We could not be happier with our purchase and the dealership! Thank you Hiley! More