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Hill-Kelly Dodge Chrysler Jeep Ram

Pensacola, FL

3.9
1,086 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
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6171 Pensacola Boulevard

Pensacola, FL

32505

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Showing 1,086 reviews

August 30, 2024

Amazing and professional service by Nicki. I called and was in the worst mood but she made me feel comfortable and at ease. She made a terrible situation much better. I can't imagine bringi More

by Chiefense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicki Dulier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're so glad to hear that Nicki provided amazing and professional service at Hill-Kelly Dodge Chrysler Jeep. It's wonderful to know she turned your day around and made you feel comfortable. Thanks for trusting us with your car's service!

August 28, 2024

This is the best dealership in the southeastern United States Great customer service always atitive to every need and the best selection of vehicles and pricing. More

by Edward Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simone Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Dulier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Kelleher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Remphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Keller, Lauren Carter, Daelan Hansen
Aug 28, 2024 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you, Edward, for the high praise for so many of our team members and the testimony of excellent value provided for both customer service and sales! We look forward to serving you again in the future. Brandy Pastor, Customer Advocate Manager

July 25, 2024

I've had two oil changes at this dealership and so far there have been no issues. They usually communicate the ETA of the oil change at the time of arrival and sometimes my vehicle is done sooner, which i More

by cwallis2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simone Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the great review! We're glad to hear that our techs at Hill-Kelly Dodge Chrysler Jeep have been professional and efficient with your oil changes. We appreciate your continued trust in us!

July 17, 2024

Our service was completed quickly and the added service needed for our vehicle was brought to our attention and also taken care of efficiently. More

by Pcolamoores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're glad to hear that your service was completed quickly and efficiently at Hill-Kelly Dodge Chrysler Jeep. Thanks for sharing your positive experience!

June 28, 2024

Absolutely horrible customer service. OK to buy from, but they don't honor Chrysler warranty. Service Department is unqualified and beyond incompetent. I have no idea why Chrysler let's More

by Jameskristie44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Bentley, Kevin Bragg, Brandy Pastor, Harvis Grammer, Alysha Pitman
April 25, 2024

Overall great place to go and get a new vehicle. They make everything comfortable and smooth. The process was quick and expeditious, as well as they offered a great value for my trade in. More

by atar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Ferrarie , Shawna Heaton, Kyndra Berger
Apr 26, 2024 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're delighted to know that you had an excellent experience with us at Hill-Kelly Dodge Chrysler Jeep! Thanks for your review and please don't hesitate to reach out if there's anything else we can do for you!

April 18, 2024

Very clean Professional employees Pleasure to do business with Nice inventory of cars and trucks More

by Jerry_hac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dorriety, Greg King
Apr 19, 2024 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Jerry, we're glad to know you had a positive experience with our professional team and enjoyed our inventory at Hill-Kelly Dodge Chrysler Jeep. Thanks for the review!

April 11, 2024

Jon was exceptional. Answered all our questions and provided swift service at the time of financing. Highly recommend Jon when you are in the market for your next vehicle More

by Alexamitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hartsell
Apr 12, 2024 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Alex, we're delighted to know Jon provided you with exceptional service at Hill-Kelly Dodge Chrysler Jeep. Thanks for recommending us and enjoy your new vehicle!

March 24, 2024

The young women who greeted me was exceptional. Service was quick and professional. A good experience More

by Libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thed Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Keller
Mar 26, 2024 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind review, Libby! We're so glad you enjoyed your visit here at Hill-Kelly Dodge Chrysler Jeep and we hope to see you again in the future. Take care!

February 11, 2024

Attentive service from start to finish! Bridgette, Kathy and Preston were customer focused. We’ll be back. More

by william_fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Keller
Feb 12, 2024 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

William, it's great to know that Bridgette, Kathy and Preston provided you with attentive service at Hill-Kelly Dodge Chrysler Jeep. We're looking forward to your next visit! Safe travels!