Hill-Kelly Dodge Chrysler Jeep Ram

Customers are cattle Sales personnel, like Dennis, have know intent on ensuring the customer is treated with dignity. He is nothing more than a cattle herder for the sale Sales personnel, like Dennis, have know intent on ensuring the customer is treated with dignity. He is nothing more than a cattle herder for the sales manager. They have repeatedly under valued my trade ins over the years and refused to negotiate a fair price. I bought same vehicle, $2,500 less and with $1,500 more in trade in Mobile. More

Oil Change I came in for a routine oil change, and Ashley got my car setup very quickly. Even though a persistent “flirty” customer kept bothering her. (Guys, pl I came in for a routine oil change, and Ashley got my car setup very quickly. Even though a persistent “flirty” customer kept bothering her. (Guys, please just don’t do this! When women are at work they have to be polite to you, and this is taking advantage of the situation. It’s harassment and no one should have to put up with it. None of us like it.) This older man did one-armed pushups in the middle of the service floor, didn’t respect her personal space, and clearly made Ashley very uncomfortable. She stayed professional the entire time though with both the guy and myself. She managed to get my car ready for an oil change in the process. The oil change itself was the quickest with your service department yet. More

Oil change Ashley was very friendly and helpful. She let me know about a special they offer for future oil changes. She was thorough and had amazing energy, cons Ashley was very friendly and helpful. She let me know about a special they offer for future oil changes. She was thorough and had amazing energy, considering it was 30 degrees outside! Way to go Ashley! That's what I call exceptional Customer Service! More

A pleasurable car buying experience From start to finish our sales person (Larry Gary) was most hospitable, knowledgeable, pleasant, and entertaining. His product knowledge was immense a From start to finish our sales person (Larry Gary) was most hospitable, knowledgeable, pleasant, and entertaining. His product knowledge was immense and his ability to relate was both tactful and funny. You have to get to know Gary to appreciate the fullness of his character and realize that you are in very capable hands. Just sit back and relax because Larry will go to bat for you and will take good care of you. You soon realize that Larry is on your side helping you get the best possible deal. More

Ashley Makes the Difference Going to a dealership, I was worried about being pressured into a car I wasn't 100% in love with. When I met Ashley and told her what I was looking fo Going to a dealership, I was worried about being pressured into a car I wasn't 100% in love with. When I met Ashley and told her what I was looking for, she told me it may be hard to find, but she was going to do everything she could to find me my dream car. I had my heart set on the car I built in my head for the last 8 years, and not only did Ashley make sure I didnt have to compromise, but she was able to find the only EXACT match in an 800 mile radius. The car buying experience would not have been the same if it wasn't for Ashley! If you're ever in the market for a car, Ashley is your girl. She made the process as fun and painless as possible. Thank you, Ashley! More

Ashley is irreplaceable. Ashley, you made it possible for my wife to get a truck in the same week she came to look at it. Your customer service and going above and beyond is w Ashley, you made it possible for my wife to get a truck in the same week she came to look at it. Your customer service and going above and beyond is what makes us keep coming back. Not only did you fix everything wrong in the car after she bought it. But you went out of your way that entire day to make sure we were all taken care of. Even met us at the dealership at 10 at night because we couldn’t pick it up until then. You are one in a million girlfriend!!!. #askforashley More

Best car buying experience ever!, When my husband and I decided to trade in my car and get a truck, a few years ago, I knew exactly what I wanted... we went to Hill-Kelly and Ashley ma When my husband and I decided to trade in my car and get a truck, a few years ago, I knew exactly what I wanted... we went to Hill-Kelly and Ashley made my dreams come true... they didn’t have the one I wanted on the lot.... but she had the exact one I wanted in a few days.... my husband is a very happy man.... flash forward to it’s my turn to get a car... and we decided on a Durango... Ashley made the experience so easy and awesome... she also helped us get a older used Cherokee for our Grandsons first car... my husband and I have bought plenty of cars through the years... and I have never had such great treatment as what we have had with Ashley.... she is the reason we always come back to Hill-Kelly .... I love her enthusiasm, and honesty... she’s the best... More

Worse dealsership ever Has no clue. Exudes the attitude of zero customer care just like dealership. Attitude reflects leadership. I will never use this dealership for a Has no clue. Exudes the attitude of zero customer care just like dealership. Attitude reflects leadership. I will never use this dealership for anything. Its all about koney not the customer and wanting to help. This is exactly what no one wants. Buyer beware go to a more reputable company. More