Back

Hill-Kelly Dodge Chrysler Jeep Ram

Pensacola, FL

4.3
1,071 Reviews
At Hill-Kelly Dodge Chrysler Jeep, we have been in business since 1950 and in our current location since 1968. We have a friendly and experienced customer care staff with a strong commitment to providing our customers with the best possible experience. We have been locally owned and operated in the Pensacola community since 1950. Our primary concern and focus has been the satisfaction of our customers. We look forward to building a relationship for life with yoU.
Contact Dealership

6171 Pensacola Boulevard

Pensacola, FL

32505

Directions

By Type

Showing 1,071 reviews

April 24, 2023

Upon arriving at the dealership everyone was helpful guiding us to our Sales Representative Prince Ash. We cannot find enough words to express his outstanding approach. He was so helpful, knowledgeable More

by Gregg A.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Dorriety
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Young
Apr 26, 2023 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Gregg, we are over the moon with this recount of your recent experience here at Hill-Kelly Dodge Chrysler Jeep! What a delightful read, and we are thrilled that Audrey, Prince, and Matt left such as positive, lasting impression. We hope you continue to think of us for your future automotive needs. Congratulations on your 2013 Ram truck, and thanks again!

April 16, 2023

I went in without an appt but was quickly served anyway. I appreciate the fast, friendly service! More

by Bjthayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We are so glad you had fast and friendly service at Hill-Kelly Dodge Chrysler Jeep! We look forward to seeing you again and appreciate your kind review! Thank you!

April 13, 2023

Great sales man kept me up to on everything. Day of purchase was quick and smooth but unfortunately check engine light came on shortly after purchase and now I'm having to drop alot of money int More

by rf3030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dorriety
3.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Ash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for sharing your honest feedback. As the Customer Advocate Manager, I invite you to reach out to our team to discuss this situation further. Thank you, Brandy Pastor - Customer Advocate Manager - 850-696-1497

April 12, 2023

Worst service department I have ever seen, they have had my grandson's car for almost 3 months and still have not got it running. Keeps giving him the run around about what is wrong with and why they can't More

by Meme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Smoote
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chicco
April 03, 2023

Great customer service I purchased my Jeep in less than two hours and was out the door. More

by Medusa1977
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lanier, Mike Priest
Apr 05, 2023 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We are thrilled to have earned your trust and appreciation, and we thank you for recognizing the hard work of our staff. Your review means a lot to us and enjoy the new Jeep! - Hill-Kelly Dodge Chrysler Jeep

March 26, 2023

Service advisor did a great job taking care of my daughter’s Jeep. Very thorough and professional. More

by Jimkramer64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 28, 2023 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for trusting the Hill-Kelly Dodge Chrysler Jeep team with your daughter's vehicle! We appreciate the kind feedback and hope we can be of service again in the future!

March 09, 2023

Wonderful experience. Would buy from them again. Bo Simmons was a pleasure to work with. More

by Jarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Simmons
Mar 10, 2023 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks for giving Bo & the team an opportunity to serve you! We hope to see you again next time here at Hill-Kelly Dodge Chrysler Jeep!

March 03, 2023

The staff was great and professional. The service was quick. I was extremely pleased with overall experience. I would highly recommend using Hill-Kelly service center! More

by Stanwatson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chicco
Mar 03, 2023 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for visiting our team at Hill-Kelly Dodge Chrysler Jeep!

March 03, 2023

I've always received excellent, polite service. It's very nice that there are female service managers. More

by CLH
Recommend Dealer
Yes
Employees Worked With
Bridget Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for trusting our team at Hill-Kelly Dodge Chrysler Jeep!

February 25, 2023

Prince and the team at Hill Kelly Ram are the pinnacle of good business. Throughout the whole process the staff was very friendly and helpful. Prince kept me updated almost daily with what was going on with More

by Andrew Conner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Our team appreciates your awesome five-star rating and feedback, Andrew! We hope that you love your new ride and look forward to seeing you again! Thank you! - Hill-Kelly Dodge Chrysler Jeep

...
5
...