Hill-Kelly Dodge Chrysler Jeep Ram
Pensacola, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,071 reviews
Upon arriving at the dealership everyone was helpful guiding us to our Sales Representative Prince Ash. We cannot find enough words to express his outstanding approach. He was so helpful, knowledgeable guiding us to our Sales Representative Prince Ash. We cannot find enough words to express his outstanding approach. He was so helpful, knowledgeable and so kind working with us that we cannot imagine buying another vehicle from anyone else. We liked the 2013 Ram truck we picked out and came to a very fair price quickly. All we want is a fair deal that both sides like. Prince, our sales rep, agreed to take care of a few minor items before delivery and he and the tech team came through perfectly and on time. Prince truly came through for us and when the time comes, made us repeat customers. More
I went in without an appt but was quickly served anyway. I appreciate the fast, friendly service! I appreciate the fast, friendly service! More
Great sales man kept me up to on everything. Day of purchase was quick and smooth but unfortunately check engine light came on shortly after purchase and now I'm having to drop alot of money int Day of purchase was quick and smooth but unfortunately check engine light came on shortly after purchase and now I'm having to drop alot of money into this vehicle to fix it! More
Worst service department I have ever seen, they have had my grandson's car for almost 3 months and still have not got it running. Keeps giving him the run around about what is wrong with and why they can't my grandson's car for almost 3 months and still have not got it running. Keeps giving him the run around about what is wrong with and why they can't fix it! Would not recommend them to anyone! More
The staff was great and professional. The service was quick. I was extremely pleased with overall experience. I would highly recommend using Hill-Kelly service center! The service was quick. I was extremely pleased with overall experience. I would highly recommend using Hill-Kelly service center! More
I've always received excellent, polite service. It's very nice that there are female service managers. It's very nice that there are female service managers. More
Prince and the team at Hill Kelly Ram are the pinnacle of good business. Throughout the whole process the staff was very friendly and helpful. Prince kept me updated almost daily with what was going on with good business. Throughout the whole process the staff was very friendly and helpful. Prince kept me updated almost daily with what was going on with the truck I had recently purchased. The sale was exceptional with price point and trade in value for my vehicle. An unfortunate event happened a few days after the purchase that their team could not have predicted, and the check engine light came on. Without hesitation Prince, the Used Car manager and service team took the truck back in for service and made all repairs necessary for me to have a reliable truck once again, because they knew that was the proper thing to do. They made it right. They truly care about their customers and will stand behind the vehicles they sell to ensure you’re walking away feeling valued and that your money is being put in the right place. HANDS DOWN, the best dealership I’ve ever done business with. More