Hill-Kelly Dodge Chrysler Jeep Ram

Mike has been the only Service Advisor I have delt with since purchasing my 2006 Jeep. He has always been professional and courtious. Although this trip was just for routine service, past visits hav requ since purchasing my 2006 Jeep. He has always been professional and courtious. Although this trip was just for routine service, past visits hav required extensive repairs that we covered under the extended warranty. Mike made sure arrangements were made for a rental car while repairs were made and kept me informed ofthe status of the repairs. He is a great asset to Hill Kelly!!! More

People are very friendly. When you walk around the dealership and you appear to be looking for something you are asked if you need help. Value received was within the value expected. Great people here dealership and you appear to be looking for something you are asked if you need help. Value received was within the value expected. Great people here make a customer want to come back More

Garner and Jeff went above and beyond to make my experience 1st class. The ease with which they made my purchase of a new vehicle was amazing! I will be sending people your way! experience 1st class. The ease with which they made my purchase of a new vehicle was amazing! I will be sending people your way! More

This was a great experience. The work was done quickly and everything I asked to be done was completed. I was called when the work was completed which allowed me plenty of time to make arrangements to pi and everything I asked to be done was completed. I was called when the work was completed which allowed me plenty of time to make arrangements to pick up my vehicle. Thank you! Kurt Overlade More

Superb professionalism by all counts over a holiday weekend. I would recommend Hill-Kelly for new and/or used buys, AND their service department is first rate. Thanks very much. Chuck Morgan weekend. I would recommend Hill-Kelly for new and/or used buys, AND their service department is first rate. Thanks very much. Chuck Morgan More

Went to Hill Kelly to buy a 2011 Jeep Sahara Unlimited. We usually shop around before a big purchase but were limited on time so we stopped in. They had a great inventory and Casey our salesman helped find We usually shop around before a big purchase but were limited on time so we stopped in. They had a great inventory and Casey our salesman helped find the right one for us. We were very pleased with him and the overall experience. More

Exceptional service. Immediate response to the problem with our vehicle along with an estimate for work that beat the rest. John Chambers and crew are top notch. We were recommended to Hill-Kelly by a loc with our vehicle along with an estimate for work that beat the rest. John Chambers and crew are top notch. We were recommended to Hill-Kelly by a local Pepboys mechanic because of the intricacy of the work that had to be done to the rear differential and the need for exactness when putting the unit back together. We will certainly return when future work is needed on our Jeep. More

I'm a sales rep & I put about 55,000 miles/yr on a leased vehicle that my company provides. Norma realizes that time is very important to me and she sat down & scheduled a service time of 4:00 PM tha leased vehicle that my company provides. Norma realizes that time is very important to me and she sat down & scheduled a service time of 4:00 PM that fit my busy travel schedule. When I came in, she immediately recognized me & got the vehicle into the service dept. They did the scheduled maintenance and I was on my way. She was very helpful, courteous, & efficient. I have dealt with another Dodge dealership in Dothan, AL in the past and I'm new to this area, so I have only used Hill Kelly a couple of times this year. The Dothan dealership valued their customers that received leased vehicles through their dealership. When you went in to pick up the new vehicle Teresa Stelly would handle all the paperwork. Teresa gave me her card and said that she realized the importance of keeping my vehicle running since it was the only way I could see my customers face to face. I could call her and she had the authority to put me in with a technician so I could get in/out quickly. I always tried to give her at least a half day notice. She was very helpful and she reduced the hassle that servicing a vehicle sometimes brings. You might want to make sure that the person responsible for your leased vehicles has the authority to get folks in/out quickly. I could spend my money somewhere else and have a quick lube do the job. More

I was very pleased with the service I received on my Jeep at Hill-Kelly. It has been awhile sense I have gone back to Hilly-Kelly for service because of the bad service I have received in the past. I though at Hill-Kelly. It has been awhile sense I have gone back to Hilly-Kelly for service because of the bad service I have received in the past. I thought I would give them another chance and that is when I met John Chambers. He has been the most friendliest Serviceperson I have met there. He stood by his word on what they where doing with my Jeep "NO LIES" He made sure my Jeep was finished at the time he told me and IT WAS!!!. I was very pleased with the service and I will look forward to having Hill-Kelly continue to service my Jeep. I want to thank John and the team for changing the way I feel about service and I would at this point recommend those that own a Jeep to have their Jeep serviced at Hilly-Kelly. "See John Chambers" Thank You John, Great Job More

Very nice up to the finance time, we waited over 2 hours to see the finance lady who seemed like she was not even busy up to the time we were called in to her office. She sat there talking to another employ to see the finance lady who seemed like she was not even busy up to the time we were called in to her office. She sat there talking to another employee after finishing the previous customer. The time from when she finished and then called us was well over 1 hour. Overall happy but came very close to leaving without a deal due to the wait. More