Hillside Honda
Jamaica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service was good however, it took too long. I made an appointment to drop off the vehicle. I did it this way because I have some experience dealing with Honda. This is the first time I have owned a Honda appointment to drop off the vehicle. I did it this way because I have some experience dealing with Honda. This is the first time I have owned a Honda, I have owned many other vehicles and have never had to spend so much time at a service center. I have a 2018 Accord with only 8000. miles on it. I went to another service center and it literally took 7 hours each time just to do an oil change on two separate occasions. This is crazy, I could have done the oil change myself in about one hour. Hillside Honda seems to have the same problem. My car had a NHTSA recall which needed a computer update. I dropped off the car at 9 am and was told it would be ready by 5PM or possible sooner. I was sent a text around 2 pm and told that the car was ready. This was after five hours but much better than at 8 hours or 5 pm. I appreciate that it was ready a bit earlier but still too long to be without my car. Now, I would understand if I had to have some major work done on the car but this is not the case. It's just routine maintenance or updates. I would hope that Honda would take look at the service times and find a way to reduce it. Customers deserve better. More
My salesman was jr very informative with every question we had for him very helpful took he’s time with us and always making sure we understand what was going on thank u we had for him very helpful took he’s time with us and always making sure we understand what was going on thank u More
Customer service was excellent. There was no pressure and gave us enough time to shop around. I would definitely recommend Hillside Honda to friends and family members and I will continue be be a ongoing cus gave us enough time to shop around. I would definitely recommend Hillside Honda to friends and family members and I will continue be be a ongoing customer. More
Service Was Great, however Car should not have to stay almost the whole day. It is literally a 20 minute work. Please shorten the time. almost the whole day. It is literally a 20 minute work. Please shorten the time. More
Staff was great from setting up appointment to answering my questions over the phone. When I entered told me exactly how long it’ll take and did just that. Thank you great & fast service my questions over the phone. When I entered told me exactly how long it’ll take and did just that. Thank you great & fast service More
Eric is the best dealer. He is caring and is really willing to work with you. He also very patient. I would definitely recommend going to him willing to work with you. He also very patient. I would definitely recommend going to him More
Wonderful experience. Dropped the car off quickly and efficiently. Was called back at 4 . My only concern was the number of people in the office waiting for the paperwork and to pay. I dealt with Henry efficiently. Was called back at 4 . My only concern was the number of people in the office waiting for the paperwork and to pay. I dealt with Henry who was polite and helpful. I wasn’t prepared to wait for the completed paperwork and it was mailed to me .. Thanks Henry. More
The Hillside Honda Service Departmemt was accommodating and friendly. My issue was resolved quickly. I was extremely happy with my visit to the Hillside Honda service department. and friendly. My issue was resolved quickly. I was extremely happy with my visit to the Hillside Honda service department. More
Great service! Matched my price! 10/10.Love my new Honda Great service! Matched my price! 10/10. Love my new Honda CRV too! Took a little while since they were very busy, but always friendly, professiona Great service! Matched my price! 10/10. Love my new Honda CRV too! Took a little while since they were very busy, but always friendly, professional and helpful. More
Very good overall all experience had no issues very quick to finance got me in and out of the lot with good finance fees due to my bad credit to finance got me in and out of the lot with good finance fees due to my bad credit More