Hilton Head BMW

A great buying experience. I live near Jacksonville and was able to complete my purchase and trade-in with minimal effort due to the professional and attentive support of Marga I live near Jacksonville and was able to complete my purchase and trade-in with minimal effort due to the professional and attentive support of Margaret and Dominic. Margaret ensured the entire process was streamlined and hassle-free. More

I drive down from Charleston to get my BMW serviced here because the quality of service is so high. because the quality of service is so high. More

I bought a certified BMW from these guys. Don't make the mistake that I did. Most BMW dealerships look at not only what service is due or past due but also what service will soon be due and take care of it mistake that I did. Most BMW dealerships look at not only what service is due or past due but also what service will soon be due and take care of it all pre delivery. Not these guys. If you are going to buy from them get them to write down what upcoming service will be needs, when it will be due and how much it will cost. You would think that stuff due within a few motnhs or a few thousand miles would be taken care of, NOT AT BMW OF HILTON HEAD! They also don't respond when you ask questions about service status and they promisss but don't send documentation about what they did. Shop elsewhwere! Certified does not mean serviced here!! Better stores give you more for your money! More

Brought my car in for the regular maintenance with an oil change. Jacob consistently handles things politely and efficiently. Nice that a free car wash is included, too! change. Jacob consistently handles things politely and efficiently. Nice that a free car wash is included, too! More

Jacob and Drew both helped me get my car in and out quickly, providing amazing customer service the entire time! I will def be back! You can trust these guys here, look no further for any BMW needs! quickly, providing amazing customer service the entire time! I will def be back! You can trust these guys here, look no further for any BMW needs! More

Thank you for the easy buying experience, Cathy Shearouse was wonderful! She took her time in allowing me to test drive and look at many vehicles (in the rain too), until I found the perfect one for me! Her was wonderful! She took her time in allowing me to test drive and look at many vehicles (in the rain too), until I found the perfect one for me! Her follow through with getting my questions answered was thorough. Thank you also to Brian for coming to my house to program my garage doors. Love my new 2021 X5! More

My wife and I love Stephanie Sullivan. She is knowledgeable, easy to work with and no pressure. We went with a hybrid plug in X-5 45e to replace our old X-5 and it has exceeded our expectations. knowledgeable, easy to work with and no pressure. We went with a hybrid plug in X-5 45e to replace our old X-5 and it has exceeded our expectations. She gave us great guidance and is terrific. This is the best BMW dealership we have ever dealt with and have had 12 previous BMWs . More

Stephanie Sullivan made the buying experience a mere walk in the park! I would highly recommend her. I am now a BMW Believer!! There really is a difference between BMW and any other car brand we have purc in the park! I would highly recommend her. I am now a BMW Believer!! There really is a difference between BMW and any other car brand we have purchased. She [yes, it's a She] drives like a dream! More

I bought a car from this dealership and a month later I had to pay 2k on my front left tire. The car broke down on me while on the highway my front left wheel bearing was missing when I took it to the shop had to pay 2k on my front left tire. The car broke down on me while on the highway my front left wheel bearing was missing when I took it to the shop which led to damage to front axle hub and a lot more items once my car gets out the shop I’ll upload the receipt of all the work that had to be done. I never hit anything or any bumps those bearings are suppose to last 100,000 miles minimum my car only has 62,000 miles on it and the dealership ain’t doing anything about it! More

Everyone at Hilton Head BMW was great. Our sales advisor, Brian Shipley even made a trip to our home to deliver the original tires and rims after we had upgraded to some awesome looking sport rims. advisor, Brian Shipley even made a trip to our home to deliver the original tires and rims after we had upgraded to some awesome looking sport rims. We got a fair trade in on our Lexus 460 to a brand new X5. BMW is ausgezeichnet! More