Hilton Head BMW

I had a issue with BMW not recognizing my X3 to engage remote unlock; the fob had locked inside while my Canadian vehicle was in the U.S. A call to Hilton Head BMW reached Isaaca Dobson in Sales who imme remote unlock; the fob had locked inside while my Canadian vehicle was in the U.S. A call to Hilton Head BMW reached Isaaca Dobson in Sales who immediately responded to say she would come and get me, drive me 1/2 hour to where my second fob was located and drive me back to unlock the vehicle. This is customer service at it's finest and deserves to be recognized. Thank you Isaaca for going above on beyond in your approach to gaining customers and providing outstanding service! More

Everyone was courteous and professional and explained the process and costs in detail and in advance. Overall, an excellent experience. process and costs in detail and in advance. Overall, an excellent experience. More

Great service and comfort while waiting! The doughnuts and hot tea made the bill more palatable! The doughnuts and hot tea made the bill more palatable! More

Excellent rating for ease of getting a quick appointment. Work was performed within time promised and at a fair price. Thank you to Brad for great communication during the service process Work was performed within time promised and at a fair price. Thank you to Brad for great communication during the service process More

Brad did an excellent job in service. Highly recommend. The service techs even sent a custom video about my car! Highly recommend. The service techs even sent a custom video about my car! More

Was a very, very easy process. I made sure I had all my documents head of time and they in turn made sure they were ready to receive them. Was in an out in under an hour or so. I h I made sure I had all my documents head of time and they in turn made sure they were ready to receive them. Was in an out in under an hour or so. I had picked the vehicle head of time and when we arrived, it was waiting for us to test drive. We drove an hour to do business and will gladly do the same again. More

I have been using them for the past twelve years. I find their prices are comparable with other auto shops. Very professional and knowledgeable I find their prices are comparable with other auto shops. Very professional and knowledgeable More

My family’s experience with this dealership was terrible. One thing is certain, I have and will continue to persuade people to spend their hard earned money elsewhere. I traveled from over 300 miles away to One thing is certain, I have and will continue to persuade people to spend their hard earned money elsewhere. I traveled from over 300 miles away to pick up a vehicle and the dealer did not fulfill its obligations as made abundantly clear in discussions and writing. All that for not, a massive inconvenience and waste of time. I thank this dealership for allowing me not to spend my money with them… this allowed me to find a dealer truly interested in customer relations and satisfaction…Go See O.C.! More

Hilton Head BMW has been the dealership I’ve bought my BMW’s and had them serviced. I’ve had excellent service from them. BMW’s and had them serviced. I’ve had excellent service from them. More

Evan the Service manager was great. He made sure we were kept informed of the issue with our vehicle and the timely repair. I would definitely use this dealership for repairs in the fut He made sure we were kept informed of the issue with our vehicle and the timely repair. I would definitely use this dealership for repairs in the future. More