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Hilton Head BMW

Bluffton, SC

4.7
388 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 388 reviews

February 01, 2024

Was a very, very easy process. I made sure I had all my documents head of time and they in turn made sure they were ready to receive them. Was in an out in under an hour or so. I h More

by Brandon Ellison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles DeCarlo
Feb 04, 2024 -

Hilton Head BMW responded

It's fantastic to hear that your car-buying process was very easy and efficient. Your proactive approach with having all documents ready, coupled with the dealership's readiness, resulted in a smooth experience. We're glad you found the chosen vehicle ready for a test drive upon arrival. Safe travels, and thank you for choosing us!

January 29, 2024

I have been using them for the past twelve years. I find their prices are comparable with other auto shops. Very professional and knowledgeable More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jan 31, 2024 -

Hilton Head BMW responded

Thank you for your loyalty over the past twelve years! We're delighted to hear that you find our dealership's prices comparable with other auto shops and appreciate the professional and knowledgeable service. We value your continued trust, and we look forward to serving you for many more years!

January 27, 2024

My family’s experience with this dealership was terrible. One thing is certain, I have and will continue to persuade people to spend their hard earned money elsewhere. I traveled from over 300 miles away to More

by Mark B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will
Apr 04, 2024 -

Hilton Head BMW responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

January 25, 2024

Hilton Head BMW has been the dealership I’ve bought my BMW’s and had them serviced. I’ve had excellent service from them. More

by divafannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad woodcock
Jan 27, 2024 -

Hilton Head BMW responded

We're delighted to hear that you've had an excellent experience with Hilton Head BMW, both in purchasing your BMWs and in receiving service. Your loyalty is greatly appreciated. We're here to provide exceptional service and support for all your BMW needs. Thank you for choosing Hilton Head BMW, and we look forward to continuing to exceed your expectations. Safe travels in your BMWs!

January 23, 2024

Evan the Service manager was great. He made sure we were kept informed of the issue with our vehicle and the timely repair. I would definitely use this dealership for repairs in the fut More

by James
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jan 25, 2024 -

Hilton Head BMW responded

Thank you James for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 22, 2024

Professional work courteous service managers done in an extremely clean and quick manner great dealership. More

by Loco.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob was the service manager
Jan 25, 2024 -

Hilton Head BMW responded

Thank you for your positive feedback! We're thrilled to hear that you experienced professional and courteous service, with work done in an extremely clean and quick manner. We appreciate your kind words and look forward to serving you again at our great dealership!

January 19, 2024

Friendly and accommodating experienced techs. job finished when promised. THIS IS WHY I STOP DOING SURVEYS! There’s your word minimum. More

by CHIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
Jan 23, 2024 -

Hilton Head BMW responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Very friendly and accommodating. Had a minor emergency and they saw me without an appointment. Could not say enough good things about my experience. More

by Al_swain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Mendez
Jan 24, 2024 -

Hilton Head BMW responded

We're delighted to hear that you had a positive experience with us! It's great that our team was very friendly and accommodating, especially during a minor emergency, and saw you without an appointment. Thank you for choosing us, and we appreciate your kind words. We look forward to serving you again in the future!

January 14, 2024

Replacement of my battery took time but were efficient. Took hours after being towed. Still need to go back to make sure all my electrical is working proporly More

by Twyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the names
Jan 18, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

We had expert service advice and technical work that was ready as promised on time. More

by Donderoo357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Barnes
Jan 16, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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