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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.7
388 Reviews
Call Dealership (843) 815-1501

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 388 reviews

January 10, 2024

Great service with good communication over the course of the work needing to be done More

by dedrabarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel
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Jan 12, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 09, 2024

I have been taking my vehicle to Hilton Head BMW for service since 2014. I also purchased a CPO vehicle in 2017. They are professional and very knowledgeable in the service department. More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
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Jan 10, 2024 -

Hilton Head BMW responded

It's fantastic to hear about your long-standing relationship with Hilton Head BMW! Your continuous trust in our service department since 2014, along with the purchase of a Certified Pre-Owned vehicle in 2017, speaks volumes about the professionalism and knowledge we exhibit. It's great that you've consistently experienced high-quality service and professionalism throughout your interactions with us.

Jan 10, 2024 -

David G responded

The first vehicle I purchased from BMW of Columbia, Hilton Head's sister dealer.

Helpful
January 09, 2024

Scheduling was easy. Pavel pointed out several general maintenance areas to service. Door closure problem was resolved. Hal More

by halhaller
Recommend Dealer
Yes
Employees Worked With
Pavel arranged all service while waiting for parts.
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Jan 11, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Pavel provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 04, 2024

Excellent service, knowledgeable staff, great concierge personnel. Dealership clean and very welcoming to all customers. Two thumbs up for sales and service. More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Report | Print
Jan 09, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an excellent and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 03, 2024

Quick and accurate service on tires. They had options in stock that local tires dealers didn’t have. More

by Conrad.helms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel
Report | Print
Jan 04, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 03, 2024

Hassle free, good coffee, Service advisor Kristin was very helpful. Each time we have brought our car there the service has been great More

by Wish they would sell diesels again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
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Jan 05, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Kristin provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 01, 2024

Excellent and courteous customer service both in the parts and service department. Highly recommended for future service. More

by Rnorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Jan 03, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had an excellent and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 30, 2023

Excellent sales experience with Stephanie Sullivan who sold us our new 330i. Super helpful, hard working, and not pushy. Would definitely go back to her again for our next purchase. More

by gaylevanwelyquan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
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Jan 03, 2024 -

Hilton Head BMW responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
December 29, 2023

Hh BMW and the team there (Steve / Brian) were fantastic to deal with. They were fair, personable and honest. They ordered us the exact X7 we were looking for and just in time for a trip we needed it for. W More

by mpenchan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, Brian
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Jan 03, 2024 -

Hilton Head BMW responded

Congratulations on your new X7! We are thrilled that Steve and Brian provided you with a fantastic sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
December 29, 2023

I’ve bought many cars from this dealership. They’ve always provided great service and of course wonderful vehicles! More

by rmagans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Jan 03, 2024 -

Hilton Head BMW responded

We are thrilled to have consistently delivered excellent service and quality vehicles for you. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
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